This is a remote position.

Job Summary

The Legal Assistant will support litigation across multiple practice areas by assisting with client communication, intake, document gathering, and case progression. You will be the primary point of contact for clients, ensuring they receive timely updates and support throughout the life of the case.

This position requires strong customer-service skills, professional communication, and the ability to work in a deadline-driven environment with accuracy and confidentiality.

Job type and location: 

• Full-time
  
• Remote (with flexibility for virtual meetings and scheduled calls)
  

• Conduct initial client intake.
  
• Assist clients during the records request and documentation process, including medical, employment, and personal history records.
  
• Maintain ongoing communication with clients, providing case status updates and collecting required information.
  
• Serve as liaison between clients, attorneys, and internal support teams.
  
• Organize, track, and maintain case files electronically.
  
• Assist in drafting basic correspondence and case-related documents.
  
• Support attorneys in document review, data compilation, and preparation of filings or settlement packets.
  
• Maintain strict confidentiality and comply with all privacy and HIPAA-related standards.
  

• Proficiency in Microsoft Office applications (Word and Excel).
  
• Strong communication skills (verbal and written).
  
• Ability to manage multiple priorities with attention to detail.
  
• Demonstrated empathy, professionalism, dependability, and a client-care mindset.
  

• Experience in mass tort, personal injury, class action, or civil litigation an asset.
  
• Prior law firm experience an asset.
  
• Experience in client intake or administrative/legal support.
  
• Ability to work independently and meet deadlines consistently.
  
• Experience drafting forms, client-service correspondence, or handling record requests.
  
• Familiarity with legal case-management software or litigation platforms.
  
• Medical record request experience and medical record review experience a plus.
  

Offers a very competitive compensation package that includes:

• Health, dental, vision options
  
• Paid life insurance
  
• Long-term disability insurance
  
• Employee Assistance Program
  
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  
• Voluntary supplemental benefit options
  
• Parental leave
  
• Paid holidays
  
• Paid time off (PTO)
  
• 401(k) retirement participation
  
• Teladoc virtual medical access
  

Salary

Salary is commensurate with experience, skills, and qualifications.

• Day shift
  
• Monday to Friday
  
• Minimal overtime may be required based on case deadlines