About the Department

Step into a leadership role at the heart of public safety operations.  In this position, you'll oversee and coordinate the fast-paced activities of an Emergency Communications Center during your assigned shift - guiding a skilled team of Public Safety Dispatchers and Senior Dispatchers as they handle critical calls for Law Enforcement, Fire and EMS services. 

You'll play a key role in ensuring seamless communication and response by leveraging advanced technologies, directing workflows, and maintaining strict adherence to agency Rules and Regulations, General Orders, and Standard Operating Procedures.  This role also offers the opportunity to shape operations by developing clear, effective SOPs, evaluating compliance, and fostering a professional, collaborative team environment. 

If you're a confident decision-maker with a passion for leadership and public safety, this is your chance to make a meaningful impact every day. 

Hiring Process: Candidates will complete an assessment followed by a panel interview. 

MINIMUM QUALIFICATIONS: Graduation from high school or equivalent with three (3) years of experience in the operation of communication and emergency service equipment utilized in dispatching public safety responses; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills.

NECESSARY SPECIAL REQUIREMENT:
CPR certification as required, prior to the completion of the probationary period.

Emergency Medical Dispatch certification as required, prior to the completion of the probationary period.

Certification on the National Crime Information Center computer system (NCIC) computer system as required.