Public Adjuster – Lead Insurance Recovery and Client Advocacy
Job Overview
Company: JSMM INC.
Salary/Pay Rate: $60,000 per year plus Commission and Performance Bonus.
Location: Hybrid - Highland Park, IL.
Job/Employment Type: Full Time.
Schedule: Monday - Friday, Weekends, and Overtime.
Project Scope: Residential and Commercial Insurance Claims.
Mandatory Licenses & Certifications: Valid Public Adjuster License.
The Opportunity
You will serve as a vital advocate for our clients, navigating complex insurance claims to ensure fair and accurate recoveries for residential and commercial properties. This role empowers you to leverage your technical construction knowledge to interpret policies and protect the interests of property owners. You will work within a hand-selected team that operates like a second family, providing high-stakes solutions in a fast-paced environment.
How You Will Make an Impact
Interpret complex insurance policies to maximize claim recovery for residential and commercial clients.
Utilize Xactimate with proficiency to generate precise and professional damage estimates.
Negotiate directly with insurance carriers to resolve disputes and secure equitable settlements.
Coordinate with the sales and client relations team to maintain transparent communication throughout the claim lifecycle.
Evaluate property damage on-site to document losses accurately and ensure no detail is overlooked.
Strengthen client relationships through expert guidance and a people-first approach to advocacy.
Manage a high-volume portfolio of claims while maintaining strict adherence to industry regulations and timelines.
Required Qualifications & Experience
3 years of experience in public adjusting or insurance claims management.
Proven technical proficiency in Xactimate
Strong foundational understanding of residential and commercial construction standards.
Demonstrated ability to communicate effectively with diverse stakeholders and property owners.
Valid Public Adjuster License and a high school diploma or GED equivalent.
Preferred Qualifications & Experience
Advanced experience in policy language interpretation and legal recovery workflows.
Exceptional organizational skills with a track record of managing high-tension negotiations.
Background in sales or client-facing roles within the general construction industry.
Compensation & Benefits
Competitive salary with uncapped commission structures and performance-based bonuses.
Weekly or Bi-Weekly pay cycles to suit your financial preferences.
Comprehensive medical insurance and health wellness support.
Generous paid time off.
Company vehicle and personal tool replacement program provided for field work.
Tech package for seamless field reporting.
About Us
JSMM is a premier general construction firm specializing in residential and commercial projects. We pride ourselves on a high-energy, "second family" culture where every team member is hand-selected for their expertise and fit. We offer a flexible work environment that values professional growth and rewards hard work with significant earning potential.
Learn more at Jsmm-Inc.com.
JSMM INC. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.