SMS Equipment is looking for a Regional Parts Manager to provide leadership, direction, and operational oversight for Parts operations across multiple locations. This role plays a key part in driving performance, standardizing processes, and developing strong teams while partnering closely with Service and Operations to support business objectives and customer needs.
Work Location: Edmonton, AB
Salary: $110,000 - $120,000 plus short-term incentive plan
Work Arrangement: Fixed on site – working from the office or customer site each day.
Schedule: Monday – Friday with occasional travel
What You’ll Do
- Provide leadership and direction for Parts operations across multiple branches, fostering a culture of engagement, accountability, and continuous improvement.
- Lead, coach, and develop Parts Supervisors and senior parts employees, building leadership capability and strengthening bench strength.
- Oversee Parts operations including inventory strategy, warehousing standards, parts processes (e.g., 5S), and branch equipment purchasing to ensure consistency and best‑practice adoption.
- Establish and monitor performance metrics, analyzing work order systems, inventory health, and overall financial results.
- Own Parts P&L accountability, including budgeting, forecasting, cost control, and performance analysis.
- Partner closely with Service, Operations, and Supply Chain teams to align inventory with service demand, improve parts availability, and resolve escalated issues.
- Identify, standardize, and improve processes and controls to drive efficiency, quality, safety, and cost effectiveness across locations.
- Provide oversight to ensure compliance with safety, health, environmental, and company policies, while supporting the Quality Management System.
- Act as an escalation point for complex operational, customer, or performance challenges related to Parts.
What You Bring
The successful candidate will have proven leadership experience with the ability to lead through influence while supporting multiple locations and teams, along with 7+ years of progressive experience in parts, inventory, warehouse, or supply chain operations within heavy equipment, industrial, or similar environments.
Other requirements include:
- Strong financial acumen with experience managing budgets, forecasting, and P&L performance.
- Solid understanding of parts distribution, inventory management, warehousing operations, and mechanical trade repair processes.
- Demonstrated experience driving process improvement, standardization, and operational excellence.
- Post‑secondary education in Business, Supply Chain, Operations Management, or a related field is considered an asset.
- Journeyperson or JM Parts Technician certification is considered an asset, not a requirement.
- Excellent planning, organizational, communication, and stakeholder‑management skills.
- Valid Class 5 driver’s license and ability to travel as required.
This position is classified as a Mid-Level Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).
At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.
Pre-Employment
Candidates may be required to complete:
- Medical Questionnaire
- Drug and Alcohol check
- 5 year Commercial Drivers Abstract
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.