Circa Hospitality Group

JOB TITLE: Retail Manager

STATUS: Full-Time

PAY CLASS: Salary

JOB SUMMARY:

The Retail Manager will be responsible for overseeing the physical and e-commerce operations for a high-volume, seven-figure revenue generating retail business. The ideal candidate should have a comprehensive understanding of vendor logistics, retail fulfillment and product management. We are seeking a results-driven sales professional to lead and demonstrate a clear direction to financial success.

ESSENITAL DUTIES AND RESPONSIBILITES:

• Responsible for practicing, supporting and, promoting the Company Service Standards at all times.
• Pulling inventory reports, invoicing, budgeting and, finding ways to optimize operations for efficiency.
• Oversee the end-to-end e-commerce solutions, from marketing to transactions to delivery.
• Monitor inventory levels, conduct audits, and coordinate replenishment to ensure product availability.
• Lead the overall strategy for sales execution and consumer relationship.
• Serve as the primary point of contact for our merchants, marketing/retail teams and our customers.
• Develop and implement customer-specific demand strategies.
• Evaluate performance, promotional efficiency, and profitability of both physical and digital storefronts.
• Review and improve operational workflows to reduce costs, increase efficiency, and enhance customer experience.
• Monitor competitive benchmarks to find opportunities for improvement.
• Ensure products are launched with outstanding content, imagery, and discoverability.
• Drive adoption and velocity of innovation through targeted digital campaigns and customer programs.
• Foster and maintain a desire for innovation, accountability, and continuous growth and development.
• Ensure cohesive brand messaging across digital and in-person communication.

QUALIFICATIONS:

• Excellent verbal and written communication and presentation skills.
• 2-3 years of experience in professional physical retail and/or e-commerce sales management with a consistent track record of quantifiable results.
• Knowledge of revenue metrics and attribution.
• Experience with high-volume consumer products.
• Hands-on experience with merchandising, product setup, promotions and performance reporting.
• Ability to manage multiple projects effectively under time and resource constraints.
• Must possess outstanding guest service skills.

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).