Job Title
Transport CoordinatorDepartment
Born Control Tower- TransportTime Type
Full timeRole Summary
We are looking for a Transport Coordinator to join our team in Born!You will execute daily transport and customer service-related tasks for one of Samsung SDS’s key customers.
Key Responsibilities
Inbound/Outbound process
- Create the inbound planning in accordance with the order/ bo status and key performance indicator in order to receive all inbound shipments based on urgency and within the SLA with the customer.
- Arrange outbound truck planning for the daily network shipments, consolidated shipments and ad-hoc shipments.
- Ensure all required information/documentation is present for each shipment
- Monitor key performance indicators and pi’s to receive proof of delivery and to minimize detention & demurrage and storage cost
- Take corrective actions in collaboration with the 3PL partner in case agreed performance isn’t met
- Pro-actively inform stakeholders both in and externally, with relevant information.
- Work according to the applicable SOP’s (Standard Operating Procedures) and maintain them
Customer service
- Act as a contact person for 3PL partners, subsidiaries, supply chain planners, security department, customs department and warehouse employees in order to answer questions regarding order situation, delivery slots, administrative bookings, customer requirements, distribution conditions and IOD’s
Reporting
- Analyze daily carrier and internal reports in order to manage daily in and outbound processes and 3PL service providers
- Edit and send a daily order situation report to inform management and supply chain planners
Billing
- Process and analyze all in and outbound shipment data for billing purposes
Requirements
Qualifications & Requirements
- MBO 4 or HBO degree in a relevant field (e.g., Supply Chain, Logistics)
- 1–3 years of relevant professional experience
- Customer-oriented mindset with a proactive and assertive approach
- Strong command of Business English (written and spoken)
- Solid Microsoft Excel skills
- Curious, eager to learn, and continuously develop new skills
- Strong problem-solving abilities with a constructive approach
- Ability to manage multiple priorities in a fast-paced environment
- Team player with the ability to build and maintain strong stakeholder relationships
- Familiarity with ERP and TMS systems is an advantage
What We Offer
Ready to Join Us? We'd like to hear from you - submit your application through the link below.