HiringCafe
Posted 2d ago

Account Manager

@ M&C Saatchi
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London, England, United Kingdom
HybridFull Time
Responsibilities:Managing projects, Building relationships, Overseeing budgets
Requirements Summary:Driven Account Manager to manage projects end-to-end, build client relationships, and collaborate with cross-functional teams in London.
Technical Tools Mentioned:Microsoft Office
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Job Description

M&C Saatchi World Services is part of the M+C Saatchi Group, a global creative solutions company headquartered in the UK, with major hubs across Europe, the Americas, Asia Pacific, the Middle East, and Africa. Guided by the belief that cutting-edge communications and technologies can change the world, we help our clients solve some of the world’s most complex challenges — operating at the intersection of strategy, creativity, and impact to shape narratives, influence behaviour, and deliver meaningful real-world outcomes.

ABOUT THE ROLE:

We are looking for a driven and detail-oriented Account Manager to join our team in London. In this role, you will manage projects end-to-end, build strong client relationships, and collaborate closely with creative, strategy, and production teams to deliver impactful campaigns.

What you'll do:

Client & Project Management

  • Manage smaller projects from briefing through to delivery with support from an Account Director

  • Build strong relationships with junior-level clients, becoming a trusted day-to-day partner

  • Confidently present work and manage client feedback in a constructive way

  • Ensure all projects remain on brief, on time, and on budget

Creative & Production Oversight

  • Collaborate closely with creative teams, contributing to briefings and reviews

  • Support the development of ideas and help shape high-quality outputs

  • Maintain full oversight of the production process, including timelines and status updates

  • Work in partnership with producers to keep projects moving efficiently

Strategy & Insight

  • Support the development of strategy on smaller projects

  • Demonstrate a solid understanding of brand strategy and campaign objectives

  • Contribute to research and insight gathering to strengthen creative work

Operations & Business Management

  • Manage budgets, estimates, and client approvals

  • Ensure accurate invoicing and post-project reconciliation

  • Own account administration including timing plans, reporting, and logistics

  • Maintain high standards in all client-facing materials and deliverables

Team & Agency Contribution

  • Build strong internal relationships across departments

  • Act as a positive contributor to agency culture and initiatives

  • Share industry knowledge, trends, and inspiration with the team

You’ll bring:

  • Fluent in written and spoken English (additional languages are a plus)

  • Strong understanding of commercial and operational processes

  • Excellent communication and stakeholder management skills

  • Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)

  • Ability to manage multiple projects and work independently

  • Strong attention to detail and organizational skills

Bonus points if you have:

  • A proactive and solutions-oriented mindset

  • Confidence working with both clients and internal teams

  • Passion for global affairs and the communications industry

  • A strong sense of ownership and accountability

WHAT YOU GET

We offer a competitive salary and benefits package, including:

  • 27 days’ annual leave

  • Pension contributions

  • Private healthcare and discounted dental insurance

  • Enhanced maternity and parental leave

Plus a range of additional benefits:

  • £250 annual cultural stimulation allowance

  • Half‑days off before bank holidays

  • Emergency care days for dependants

  • Up to 5 days’ volunteering leave per year

  • Up to 10 days’ special emergency leave

  • Up to 10 days’ military reserves leave

  • Season ticket loan

  • Payroll giving scheme

  • Regular social events, including Thursday drinks and annual summer and Christmas parties

You’ll also have access to learning and development opportunities, DE&I initiatives, targeted mentoring programmes, and active employee‑led networks — with full support to help you succeed and grow in the role.

ABOUT M&C SAATCHI WORLD SERVICES

M&C Saatchi World Services is a specialist division of M+C Saatchi Group, the world’s largest independent communications network. Our specialists work in office hubs across six continents, grounding our global expertise in local nuance.

We offer award-winning commercial communications capabilities, which are utilized by global organizations to address the world’s most complex problems across defence, development, diplomacy, homeland and national security, law and order, health, education, and the environment.

We work with clients that want to help the hardest-to-reach, hardest-to-influence audiences. This includes a range of Western Government departments, such as DOS and USAID; partner governments, including the U.K. and Australia; and prominent IGOs/NGOs such as the U.N.

We are a comms agency that works on behaviour change projects typically focused on issues related to Security, Defence and Stabilization. Whether it’s producing critically acclaimed feature films in Africa, to TV shows in the Middle East, to pop music videos in Asia, we have a record of leveraging creativity to access communities anywhere in the world.

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