DietitianLive Careers - Chief Operating Officer
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DietitianLive Careers
At Dietitian Live, we’ve moved beyond the "old dietetics" of meal plans and macros. We use brain rewiring to shift client identity—making healthy living second nature rather than a struggle. After just 4 sessions, clients feel the shift. They stay for 46+ sessions. This isn't just coaching; it’s transformation at scale.
We are rapidly scaling a nationwide network of RDs to deliver whole-person, evidence-based care to Fortune 500 employers, health plans, and massive wellness ecosystems. We’ve cracked the clinical code; now we need a High-Performing COO to build the engine.
The Role
Operational Scale
- Build and optimize the infrastructure supporting a rapidly expanding nationwide RD network
- Drive consistency, quality, and efficiency across clinical delivery
Execution Engine
- Translate company strategy into clear operating rhythms, priorities, and accountability
- Implement systems that ensure predictable, repeatable growth
Team & Performance Leadership
- Lead and develop cross-functional leaders (HR, Clinical, Operations)
- Establish performance standards and accountability frameworks across teams
Financial & KPI Ownership
- Own operating metrics, forecasting, and business performance
- Drive decisions through data, identifying risks and opportunities early
Enterprise Delivery
- Ensure seamless execution of enterprise partnerships and integrations
- Align internal teams to deliver at scale for large clients
Technology & Process Alignment
- Partner with product/tech to ensure systems support scale, efficiency, and user experience
What Success Looks Like (First 6–12 Months)
- RD network scales with maintained or improved client retention
- Clear operating cadence (weekly/monthly KPIs, accountability rhythms)
- Improved efficiency in scheduling, utilization, and delivery
- Leadership team aligned and executing against shared priorities
- Enterprise clients experience consistent, high-quality delivery
Why This Role
- Direct ownership of how a category-defining healthcare model scales
- High-impact leadership role reporting to executive leadership
- Opportunity to build the operational backbone of a national care model
- Mission-driven work improving access to preventative, whole-person care
Key Responsibilities
- Strategic Growth & Sales: Lead the charge on enterprise partnerships and wholesale channel growth across Fortune 500 employers and large benefits ecosystems.
- Growth Marketing: Oversee high-impact marketing strategies to expand brand authority and reach.
- Operational Scale: Build and optimize the infrastructure supporting a rapidly expanding nationwide RD network; Ensure consistent, high-quality clinical delivery across all markets
- Execution & Operating Rhythm Translate company strategy into clear operating plans, KPIs, and accountability systems; Establish weekly, monthly, and quarterly operating cadences across teams
- Team & Performance Leadership Lead cross-functional operators across HR, Clinical, and Operations; Drive performance management, utilization, and productivity across the RD network
- Capacity & Workforce Planning Align hiring, scheduling, and demand to ensure efficient coverage and minimal waste; Optimize RD utilization while maintaining quality of care
- Financial & KPI Ownership Own operating metrics, forecasting, and margin performance; Identify risks and opportunities early through data-driven decision making
- Enterprise Delivery Ensure seamless implementation and ongoing delivery for enterprise clients; Partner with Growth to transition new business into successful long-term operations
- Systems & Process Optimization Build scalable processes and partner with Tech to ensure systems support growth and efficiency
Why Join Us?
• Direct impact on national growth and partnership strategy
• High-visibility role working directly with executive leadership
• Rapidly scaling company solving a real need in preventative healthcare
• Mission-driven organization improving access to whole-person care
Compensation & Benefits
• 401(k)
• Medical, Dental, and Vision insurance
• Short-Term Disability insurance
• Life Insurance
• Employee Assistance Program
• Flexible Time Off
• Paid Parental Leave
• MacBook, monitor, and peripherals provided
• Remote-first environment
- 7–10+ years in high-growth environments, with experience scaling operations
- Proven experience building systems from early-stage to scale (“0 to 100”)
- Strong financial and KPI ownership experience
- Experience leading cross-functional teams in a remote environment
- Healthcare, health-tech, or provider network experience strongly preferred
- Track record of turning strategy into execution and measurable outcomes
The ideal candidate is a strategic thinker who sees the chessboard. You anticipate the needs of a rapidly scaling healthcare organization and have the operational grit to execute the game plan.