General Summary

We are currently seeking Property Management Interns for our residential locations in Jersey City, NJ

Essential Job Functions/Responsibilities:

• Resident Onboarding:
  • Assist in streamlining the onboarding process for new residents by overseeing Moved.com tasks.
  • Provide excellent customer service support: including interaction with residents, resolving discrepancies, ensure keys and activated key fob readiness for each move-in.
  • Collaborate with the team to improve communication and ensure residents are informed of community policies, amenities, and services.
• Unit Preparation:
  • Support the property management team in conducting detailed inspections to ensure units meet cleanliness and quality standards before move-ins. HappyCo
  • Create daily tickler to track upcoming tasks and deadlines
  • Coordinate with maintenance teams to address any issues or finalize preparations for move-in readiness.
• Move-In Experience Enhancement:
  • HappyCo Dashboard Review -Gather, review, and analyze resident feedback and leasing feedback to identify areas for improvement. 
• Financial Review and Software Introduction:
  • Participate in weekly reviews of budgets and spending to understand financial planning and management.
  • Gain exposure to financial software, including Canopy to track and analyze financial data effectively.
• Administrative Support:
  • Maintain accurate records of onboarding and unit preparation activities
  • Partner with the team to efficiently schedule vendor and contractor appointments ensuring alignment with project timelines.
  • Facilitate scheduling of Pre-Move Out inspections between Resident Manager and Residents ensuring timely completion.
• Special Projects:
  • Assist in creating and implementing innovative solutions, such as interactive guides or video tutorials, to enhance the overall move-in experience.
  • Present findings and recommendations to the team at the conclusion of the internship