Posted 1mo ago

Automotive Service Advisor

@ Walt Massey Automotive Group
Marianna, Florida, United States
OnsiteFull Time
Responsibilities:service customers, repair orders, coordinate workflow
Requirements Summary:Experienced automotive service advisor with strong customer service, communication, and organizational skills. Valid driver's license with clean driving record.
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Job Description

Experienced Automotive Service Advisor – Join Marianna Chevrolet GMC

Are you an experienced Automotive Service Advisor ready to take the next step in your career? Marianna Chevrolet GMC, a proud member of the Walt Massey Auto Group, is seeking a driven, customer-focused professional to join our team. This is more than just a job—it’s an opportunity to build a long-term career with a dealership that values performance, professionalism, and exceptional customer service.

As a key member of our service department, you will play a vital role in delivering a seamless and high-quality experience for every customer while supporting the efficiency and success of our service operations.

Key Responsibilities

  • Serve as the primary point of contact for service customers, ensuring a professional and positive experience from start to finish
  • Accurately write and manage repair orders while communicating recommended services and timelines
  • Coordinate workflow between customers and technicians to maximize efficiency in the service drive
  • Assist in identifying vehicle concerns and recommending appropriate solutions
  • Maintain strong communication with customers regarding vehicle status and service updates
  • Oversee warranty and documentation processes in compliance with company and manufacturer standards
  • Build and maintain strong relationships with customers to drive retention and satisfaction

Qualifications

  • Proven experience as an Automotive Service Advisor 
  • Strong track record of customer satisfaction and sales performance
  • Excellent communication and interpersonal skills
  • Highly organized with the ability to manage multiple priorities in a fast-paced environment
  • Professional appearance and demeanor
  • Ability to work both independently and as part of a team
  • Valid driver’s license with a clean driving record

What We Offer

  • Competitive compensation based on experience and performance
  • Health, dental, and vision insurance
  • 401(k) with company participation
  • Paid holidays and vacation time
  • Ongoing training and professional development opportunities
  • Supportive team environment with advancement potential

Start Your Next Chapter

If you are a motivated, results-driven professional with a passion for delivering exceptional service, we invite you to apply today. Join Marianna Chevrolet GMC and be part of a team committed to excellence in every customer interaction.

Marianna Chevrolet GMC is an equal opportunity employer and is committed to creating an inclusive workplace for all employees.