Digital Control Incorporated (DCI) is the world’s leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide. DCI’s products are valued for their durable design, ease of use and uncompromising commitment to customer service.
DCI is seeking a detail-oriented, proactive Quality Electronics Technician to join our Quality Team to support quality initiatives across our electronics manufacturing operations. This role requires strong expertise in PCB/electronics repair, component-level root cause analysis, LEAN/Six Sigma methodologies, and ISO 9001 Quality Management Systems (QMS). The ideal candidate will be a hands-on problem solver with a continuous improvement mindset and strong communication skills.
Key Responsibilities:
- Investigate nonconforming materials, identify root causes, and repair those parts.
- Perform troubleshooting down to the component level.
- Read and interpret complex technical drawings, schematics, and wiring diagrams to guide your work. You will also be expected to accurately document all repair and test data.
- Drive timely resolution of electronics repairs and system quality issues.
- Devise and/or build shop aids and work around methods as necessary to troubleshoot parts.
- Collaborate with production, manufacturing design engineering, and supply chain teams to resolve technical and quality concerns.
- Perform inspections and quality tests as needed to ensure compliance with specifications.
- Support training and development of production staff in quality standards and best practices.
- Identify process inefficiencies and recommend LEAN-based quality process improvements.
- Assist in defining, documenting, and updating quality control procedures.
- Proficiently use a personal computer to perform job tasks, including Microsoft Windows and Office Suite.
- Ensure you follow appropriate personal safety and ESD prevention protocols.
- Exemplify and contribute to a safe and healthy work environment.