Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

 

 Position Summary

The role of the Imaging Tech/Medical Assistant reports to the Clinic Manager. This position works under the direction of the physicians, mid-level providers, nursing team, Practice Transformation Team and Clinic Manager. This position is responsible for providing direct patient care within the clinic and assisting with back-office duties.

 

Essential Position Responsibilities

• Provide radiology services in a safe and efficient manner as ordered by the physician and within the scope of the individual’s limited license


• Collect vital signs from patient and input data into electronic medical record system


• Collect specimen via blood draws and non-blood samples for laboratory examination


• Prepare patient for examinations and procedures including providing education related to service and obtaining consents, as needed


• Assist physician with in-office procedures, as needed


• Perform CLIA-Waived laboratory testing, as necessary


• Arrange and Schedule referrals to other providers/facilities while coordinating with insurance requirements if applicable


• Coordinate appointment details with patients


• Maintain medical logs according to policy/procedures established for the clinic


• Inventory and requisition supplies and instruments


• Properly clean and sterilize instruments using germicides, sterilizers and/or autoclave

• Set-up equipment and prepare medical treatment rooms

• Communicate care needs/services with patient and/or their representative


• Answer phone calls and determine how to assist them


• Plan and modify care and implement interventions


• Provide correspondence to patients on quality metric needs and wellness reminders

 

Qualifications

• Education: High school diploma or GED, required.


• Licensure and Certifications: Arkansas Limited License in Radiology, ARRT license, or ARRT registry eligible with a temporary Arkansas state licensure, required. Certified Medical Assistant or Certified Phlebotomist, preferred.


• Experience: Previous experience with a clerical support role in a medical clinic, preferred. Completion of a medical assistant program, preferred.

 

Work Environment: This position will spend 80% of the time walking and/or standing while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 20% of the time sitting while performing work in a standard office environment. This position will require travel between Washington Regional campuses.