Role: Senior Director, Housing Stabilization and CES
Reports to: Deputy Chief, Tenant Based Housing
Department: Housing
Location: The Nest - 222 South Hill St. 7th Floor, Los Angeles, CA 90012
Status: Full-time/Exempt/Management
Schedule: Monday – Friday, 8:00am – 4:30pm
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
SUMMARY:
Under the direction of the Deputy Chief of Tenant Based Housing, the Senior Director of Housing Stabilization and CES will provide agency wide programmatic and administrative oversite to the activities related to time limited subsidy, prevention contacts and Housing Navigation contracts throughout Los Angeles County. This position also includes oversite around Community and faith-based Coordination, as well as representing the agency by participating in all CES planning, implementation and strategy.
The candidate selected for this position will ensure a comprehensive plan for collaboration that is based on best practice models that work to properly house homeless and chronically homeless individuals. In partnership with other agency leaders, the Senior Director of Housing Stabilization will ensure that each program is meeting its targets by effectively tracking housing goals, and reporting on outcomes or barriers in meeting these goals. In addition, the Senior Director of Housing Stabilization will work to integrate services agency wide by providing housing resources and accepting in house referrals when appropriate.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Interface with partners, including community health providers, the business community, and social service/housing providers to reduce the number of people experiencing homelessness.
- Work in collaboration with our funders (LAHSA City of SM, LACASHA, HSH) to maintain a good rapport when managing and executing housing programs in accordance with the guidelines outlined.
- Work collaboratively with TPC’s internal finance department to create a budget plan each fiscal year for every individual contract and funding source within the department. This also means scheduling fiscal evaluation assessments throughout the year to ensure each program is spending down while remaining within the allotted budget plan.
- Work in conjunction with TPC’s internal compliance team to create an internal quality review plan and schedule for the major programs to ensure each program remains in compliance as outlined by our funders.
- Participate in community meetings with partners to create a baseline of understanding of CES and any system changes impacting our collaborative work and ensure that appropriate staff from your team are also participating in these meetings.
- In collaboration with the Director of Housing Stabilization, ensure oversite of all leadership staff that are responsible for programmatic and administrative oversite of staff providing direct client care.
- Provide crisis intervention support to staff to triage appropriate interventions that are trauma informed and harm reduction focused.
- Work collaboratively with public, private, and nonprofit sector groups
- Oversee and manage file review for required grant documentation and eligibility as it relates to time limited subsidy and prevention contracts.
- Conduct ongoing record keeping and client file management for quality assurance and audit preparation.
- Provide ongoing monthly trainings for staff and create opportunities for information sharing of system wide specific changes.
- Facilitate meetings spaces for managers of the department to create a collaborative, team culture where information and/or issues can be discussed and resolved for maximized learning.
- Take a lead role in all fiscal and program audits as well as coordinate corrective action plans in order to remain in compliance with our funders.
- Oversight and integration of community serving resources, such as Housing Assistance Program funds, when available.
- Manage and leverage internal resources and contracts to ensure integrated services.
- Provide oversite regarding hiring and ensure Diverse and Equitable hiring practice to appropriately reflect the diversity of the population served.
- Participate in the Annual Review Process and ensure that assigned staff are part of this process.
- Ensure that leadership staff are acting as the Liaison with landlords, funders and housing authorities in order to maintain good relationships and increase resources.
- Special projects and other duties as assigned
QUALIFICATIONS:
- Bachelor's (BA) required in mental health field (Social Work, MFT, or Psychology); or four (4) years of related leadership experience.
- Experience working with individuals who are experiencing homelessness, mental illness, substance addiction and medical challenges
- Three (3) years of experience providing direct supervision and management of staff
- Able to work in a high tolerance Harm Reduction model with individuals who have multiple barriers.
- Ability to work as part of a multidisciplinary team.
WORK ENVIRONMENT:
- Combination of field and office environment
- Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
- On occasion walk, drive or transit to different local sites
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold, heat, dust, noise, and odor
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates