DFW General Manager and Assistant General Manager Opportunities | Dallas & Fort Worth
Evergreen Full-Time Leadership Roles | Quarterly Bonus Potential
At Salt & Straw, we don’t just serve ice cream — we create unforgettable experiences rooted in creativity, care, and genuine hospitality. Our shops are powered by incredible people, and as we expand into Texas, we’re excited to connect with experienced leaders who want to help bring our Dallas and Fort Worth shops to life.
This posting is an opportunity to raise your hand if you’re interested in General Manager or Assistant General Manager roles in DFW. When leadership positions become available, we’ll reach out directly with more information so you can take the next step in the hiring process.
If you’re energized by building teams, leading with clarity and care, and helping launch a new market from the ground up — we’d love to meet you.
What Our Leaders Do
General Managers
General Managers at Salt & Straw are hands-on operators and team builders who own the full success of the shop — people, operations, and guest experience.
You will:
• Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance
• Hire, train, and develop a high-performing leadership team
• Set clear expectations and coach with consistency, generosity, and directness
• Create a culture where people feel supported, challenged, and proud of their work
• Deliver thoughtful, memorable hospitality rooted in curiosity and care
• Use data and insights to drive results across sales, labor, and guest experience
• Build strong relationships in the local community
• Partner cross-functionally to support long-term shop and market success
Assistant General Managers
Assistant General Managers support the overall success of the shop by leading people, operations, and guest experience alongside the GM.
You will:
• Partner with the GM to achieve operational, cultural, and financial goals
• Lead shifts and ensure smooth daily execution
• Coach, mentor, and support Shift Coordinators and Scoopers
• Support recruiting, onboarding, and retention efforts
• Monitor labor and sales performance
• Uphold product quality, food safety, and shop standards
• Deliver memorable hospitality and resolve guest concerns
• Step into team roles as needed and support community engagement
What You’ll Get
We offer competitive pay, thoughtful benefits, and a people-first culture that values who you are and how you show up.
💰 Competitive hourly pay + up to 20% quarterly bonus potential
💵 Everyday Pay: Access earnings before payday
🏥 Medical, dental & vision insurance starting your first month
🛌 Paid time off + 12 paid holidays
📚 401(k) + company match
🌱 Educational assistance: Up to $1,800/year
🧁 30% team discount + early access to new flavors
🧠 24/7 mental health support for you & your family
🐾 Pet insurance
🧘 Additional coverage options