Palmetto Bluff is nestled along the May River in the Lowcountry of South Carolina between Hilton Head Island and Savannah. As an award winning 20,000 acre development, the development encompasses a private member’s only club which includes a marina, restaurants, an equestrian center, a shooting club, a Jack Nicklaus Signature Golf Course, a lawn and racquet club, and more. In addition, Palmetto Bluff has an extensive nature preserve, walking trails, retail shopping, and a vibrant village, all which pay homage to the region’s rich heritage.
Job Summary:
The Shooting Club Coordinator will administer programs at Palmetto Bluff Shooting Club. Responsible for the administrative component and business operation of the shooting club experience. Will always ensure a consistently high level of member satisfaction and pride in Palmetto Bluff Shooting Club and above all – safety assurance.
Benefits:
We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.
Essential Functions:
- Answer phones, greet, acknowledge, and interact with members and guests in a friendly and professional manner.
- Articulate extensive knowledge of all programs and activities at Palmetto Bluff Shooting Club and able to describe them to guests and members.
- Duties include assisting with reservations, member and guest check-ins, safety waiver completion, facility cleanliness, maintenance, inventory management, and billing.
- Properly handle reservations for members and guests, ensuring a smooth arrival/check-in experience and accurate check-out.
- Coordinate shooting club activities throughout the reservation process to protect member access while maximizing opportunities for hotel guests.
- Input all transactions into the Point-of-Sale system promptly and accurately, including all commissionable transactions necessary for reporting payroll.
- Ensure waivers are consistently completed as required and appropriately filed.
- Assist with member records and collaborate with Membership Manager on record keeping and Club billing.
- The ability to develop relationships with members, return guests, group contacts, etc., to provide maximum, personalized guest service.
- Assist with accurate receiving and processing procedures for all merchandise.
- Assist with monthly inventory. Completes month-end inventory reports for final review by Shooting Club Manager.
- Assist with maintaining and organizing the stock room.
- Maintain a clean, organized retail and check-in environment.
- Assist in operations as requested by management.
Qualifications:
- 3 years of related administrative experience preferred.
- Strong guest service background. Ability to provide a high level of service, programming, and instruction for our guests and members.
- Microsoft proficient
- Ability to handle multiple tasks efficiently and accurately.
- Ability to work collaboratively with others.
- Strong organizational skills and attention to detail.
- Ability to communicate well with members, guests, and associates.
- Must be able to work flexible hours, including weekends and holidays.
- Must have a professional appearance and demeanor.
- Must have a valid driver’s license.
- Should maintain a positive and cooperative attitude, demeanor, and approach with members, guests, and coworkers.
- Previous hospitality experience preferred.
- First Aid, CPR, and AED certified.
Physical Requirements:
- Work tasks may be performed indoors.
- Must be able to lift 50 lbs.
- May need to remain standing for extended periods.
- Requires grasping, writing, standing, walking, and bending.
- Requires strong verbal and listening skills that will occur continuously while communicating with members, guests, and associates.
- Must have finger dexterity to operate office equipment such as computers, printers, multi-line touch tone phones, filing cabinets, photocopiers, and other office equipment as needed.
Palmetto Bluff is proud to be an EEO Employer and participates in E-Verify.