Posted 6d ago

Retail Team Lead-Part time

@ Goodwill Industries of West Michigan
Roosevelt Park, Michigan, United States
OnsitePart Time
Responsibilities:Leading team, Managing operations, Training staff
Requirements Summary:Part-time retail leadership with strong customer service and team supervision skills. Flexible hours; POS experience.
Technical Tools Mentioned:POS systems
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Job Description
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Retail Team Lead - Part Time

Location: Roosevelt Park, MI 49441

Job Summary

We are seeking a motivated and experienced Retail Team Lead to join our team on a part-time basis in Roosevelt Park, MI. The ideal candidate will provide leadership and support to our retail staff, ensuring excellent customer service and smooth store operations.

Key Responsibilities

  • Lead, motivate, and support retail team members to achieve sales goals and deliver outstanding customer service.
  • Assist with daily store operations including opening and closing procedures.
  • Train and mentor new and existing staff on company policies, procedures, and customer service standards.
  • Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  • Maintain store appearance and ensure merchandise is properly stocked and displayed.
  • Support inventory management including receiving, stocking, and conducting inventory counts.
  • Collaborate with management to implement sales strategies and promotions.
  • Ensure compliance with all company policies and safety regulations.

Qualifications

  • Previous retail experience, preferably in a supervisory or team lead role.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Ability to work flexible hours including evenings, weekends, and holidays as needed.
  • Basic computer skills and familiarity with point-of-sale (POS) systems.
  • Reliable, punctual, and able to work independently as well as part of a team.

Work Schedule

Part-time position with flexible scheduling to meet business needs.

How to Apply

If you are passionate about retail and leadership, and want to be part of a dynamic team, please submit your resume and cover letter for consideration.

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