Job Title: Business Analyst (US Child Support)

Location: Remote
 Experience: 4+ Years

Required skills:

• 4+ years of Business Analysis experience.
• Minimum Bachelor’s degree in IT, Finance or Social Service.
• Good understanding of US Child Support and Welfare systems, market as well as ways of working with US State and County customers.
• In-depth Knowledge on US Child Support Financial management Process (which includes Accounts, Distributions, Adjustments, Disbursements, Arrears, Collections, Tax Intercepts, Disbursement Unit Payment Processing etc.) would be preferrable.
• Demonstrated experience in develop in/deploying large software products using an Agile development life cycle is an advantage.
• Partnered with technical management, consultants, key stakeholders and consumers in the design and implementation of comprehensive solutions.
• Performed day-to-day maintenance of projects in the past and understands the need for balancing customer needs while managing product complexity.
• Provided functional support as necessary on other projects (e.g., organizational change management).
• Managed communication of status updates to stakeholders and Senior Management through scorecards.
• Should have worked recently with a large consulting firm / IT products / IT Services company providing Child Support and Welfare Solutions.
• US Government Contracting experience is an added advantage.

Competency Requirements:

• Ability to communicate exceptionally well (written, visual and verbal) and partner with key stakeholders to help develop domain and customer-relevant solutions.
• Strong analytical capabilities and attention to detail; capable of synthesizing and summarizing complex data or findings to drive decision making.
• Strong organizational and time management skills.
• Ability to demonstrate personal initiative, ownership, and accountability.
• Has an attitude of continuous improvement, both for the self and the organization.
• Ability to deal with ambiguity through the definition of prerequisites, critical success factors, and assumptions.
• Effective interpersonal, relationship building and influencing skills.
• Able to work in a fast paced, results driven environment.