Power Generation Integration Lead

 

Job Description

 

 

Department: Manufacturing

Job Status: Full-Time 

FLSA Status: Salary, Non-Exempt 

Reports To: Power Generation Integration Manager

Location: Ponca City, OK

Amount of Travel Required: up to 15%

Work Schedule: Monday - Friday, 8 a.m. - 5 pm.

Positions Supervised: Power Generation Technicians

POSITION SUMMARY: The Power Generation Integration Lead is responsible for managing all skilled service mechanics/technicians and support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate, and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress.

ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may")

• Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers.


• Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules.


• Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status.


• Conduct annual performance reviews for assigned operational unit.


• Investigate & document events of work related Injury and/or property damages.


• Maintain effective work, vacation and training scheduled for assigned staff.


• Submit accurate time records related to work performed and/or hours worked.


• Respond to customer inquiries related to service.


• Perform other related duties as assigned to assist with successful operations and business continuity.