Posted 2d ago

Support Coordination & Allied Health Manager

@ St John of God Health Care
Greensborough, Victoria, Australia
$124k-$138k/yrOnsiteFull Time
Responsibilities:lead teams, manage budgets, drive KPI
Requirements Summary:Leadership of multidisciplinary teams in disability services; knowledge of NDIS standards; budgets and KPIs; First Aid & CPR, Victorian Driver's License, NDIS Clearance; degree in disability, psychology or related field.
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Job Description

Your role at St John of God Accord

We are seeking to recruit a Support Coordination & Allied Health Manager to join our high performing team at Greensborough, on a permanent full-time basis.

In this role, you will provide leadership and management in Specialist Services support and lead a multi-disciplinary team within St John of God Accord. These duties will be achieved through the implementation of organisational mission and business objectives in line with the St John of God Accord strategic and operational plans.

The Position

  • Lead the Support Coordination and Allied Health teams to deliver the highest level of client support ensuring that each client is treated with respect that enhances their personal worth, dignity and rights.

  • Plan, coordinate and manage workforce strategies to ensure that Accord’s Support Coordination and Allied Health teams are adequately resourced to meet demand for services.

  • Direct line management responsibility of the Team Leaders in the Support Coordination and Allied Health teams, ensuring that they, in turn, lead and drive performance of their respective teams.

  • Facilitate leadership meetings in the Support Coordination and Allied Health area and lead a collaborative and professional culture in the teams.

  • Conduct, and participate in own, regular supervision and an annual performance review with direct reports as per the organisational Supervision Guidelines and Annual Performance Review templates.

  • Develop, in conjunction with the Finance Manager, the Support Coordination and Allied Health budgets and ensure that targets are achieved in line with agreed budgets.

  • Oversee and direct the Team Leaders to the case allocations to caregivers, ensuring that progress and billable hours are tracked and reported appropriately.

  • Lead teams and individuals to achieve Key Performance Indicators (KPI’s) including billable hours targets.

  • Through a collaborative approach with the Marketing and Business Development Teams, and Chief Operating Officer (COO), develop and execute a business development & sales strategy for the growth of Accord’s Support Coordination and Allied Health services.

The ideal candidate will have tertiary qualifications in disability, psychology, or a related discipline, along with demonstrated experience within the disability sector. You will have a strong understanding of service delivery frameworks, including NDIS Practice Standards and Quality and Safeguarding requirements.

The successful applicant will demonstrate strong leadership capability within a complex environment, including the ability to drive organisational development and change. You will possess excellent verbal and written communication skills, enabling you to present information clearly to individuals and groups, and to identify and resolve complex problems through creative, practical solutions.

Successful applicants must hold a valid First Aid & CPR certificate, current Victorian Drivers License and NDIS Clearance.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

  • Salary: $124,196 to $137,946 plus 12% Superannuation

  • Permanent full-time, working 38 hours per week

  • Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

    • Novated leasing 

    • work related expenses

    • self-education and

    • additional superannuation

  • A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

As a not-for-profit group, we invest all profits in the communities we serve by updating and expanding our services, facilities and technology, and supporting our caregivers to deliver great care through an excellent work culture. St John of God Accord is a great place to work, and we hope to be able to welcome you to the team!

St John of God Accord (SJGA) complies with the NDIS Commission and all prospective employees are required to apply for your NDIS Check to ensure the safety and wellbeing of people with a disability.

For enquiries contact Ben Spooner, Chief Operating Officer on 0458 551 400.

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

St John of God Accord (SJGA) complies with the NDIS Commission and all prospective employees are required to apply for your NDIS Check to ensure the safety and wellbeing of people with a disability.