POSITION SUMMARY: 

The Patient Care Secretary performs secretarial, receptionist and clerical duties on a patient care unit.  She/he assists the charge nurse in coordinating patient care on the unit.  Works closely with all nursing personnel, medical staff, other department personnel, patients, patients' families and the public.

 

POSITION REQUIREMENTS:  

Clerical - Consistently performs all clerical responsibilities identified on the skills checklist.

 

1. Demonstrates knowledge of medical terminology.
2. Accurately transfers patients in the EMR to ancillary areas and returns them to their respective room.
3. Accurately posts reports from ancillary departments in the EMR.
4. Assembles charts for new admissions
5. Inventories floor stock and supplies and orders as necessary.
6. Assists with admissions to hospital and transfers to other facilities.

 

 

 

POSITION RESPONSIBILITIES

 

1. Conducts patient assessments
2. Determines/prioritizes appropriate medical treatment/procedures and need for additional assistance
3. Takes and records patients vital signs
4. Performs physical exam and obtains patient history
5. Administers basic and advanced life support care
6. Responds to cardiac and respiratory emergencies
7. Provides spinal management and immobilization
8. Manages bleeding and post – traumatic shock  under direction of ED physician
9. Communicates with ED staff to convey patient’s condition and obtains instructions regarding treatment from ED physician and RN
10. Performs venipunctures and IVs
11. Transports patients to other departments within the hospital for procedures , examinations, or  for admission, except for ICCU which requires and RN

 

 

:

 

Safety:  Readily recognizes emergency situations and takes appropriate action while following safety related policies and procedures.

 

1. Adheres to all safety and infection control policies and procedures.
2. Reports accidents, errors and unusual incidents to the Charge Nurse, Department Director or House Supervisor at the time of the occurrence.
3. Appropriately interprets telemetry monitor rhythm and reports abnormal and emergent findings to the nurse.

 

KNOWLEDGE, SKILLS and ABILITIES:

(R) = Required          (P) = Preferred

 

A.        Education

            (R)       1.         High school diploma or equivalent

(R)       2.         Completed course in medical terminology/equivalent experience

(R)       3.         Basic keyboarding/typing skills equivalent to 20 wpm

(R)       4.         Basic computer skills

 

B.        Experience

(P)       1.         Secretarial experience

 

C.        Special Skills & Attributes

(R)       1.         Effective communication skills.

(R)       2.         Ability to establish positive interpersonal relationships

with physicians, staff, peers, patients and families.

 

D.        Licensures/Certifications

(P)       1.         Certificate in medical office clerk

 

 

AGES OF POPULATION SERVED:

Age Specific	Definition	Yes	No
Birth to One Year	Infant	X
2 – 3 Years	Toddler	X
4 - 5 Years	Pre-Schooler	X
6 – 11 years	School Age	X
12 - 17 years	Adolescent	X
18 – 30 years	Young Adult	X
31 – 64 years	Adult	X
65+	Geriatric	X
No responsibility to treat or care for patients

 

WORKING CONDITIONS:

Exposure to:	None	Some	Frequent
Toxic/caustic chemicals		X
Working outdoors	X
Dust/fumes/gases/helicopter		X
Moving mechanical parts		X
Blood or Body Fluids			X
Communicable Diseases			X
Potential electrical shock		X
X-ray electromagnetic energy		X
Needles or sharp objects			X
Frequent repetitive motions		X
Use/viewing of Computer monitor		X
Unprotected heights	X
Physically or verbally abusive patients			X
Hazards in patients’ homes	X
Extreme heat or cold	X
50% of time spent traveling	X
Exposure to high pitched noises		X
Blood born pathogen exposure			X
Stressful Environment			X

 

PHYSICAL DEMANDS/LIFTING REQUIREMENTS:

(  )        Sedentary Work:  Lifting 10 lbs. maximum and occasionally lifting and/or carrying articles.

(  )        Light Work:  Lifting 2 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.

(  )        Medium Work:  Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

( X  )    Heavy Work:  Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 lbs.

(  )        Very Heavy Work:  Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighing 50 lbs. or more.

( X )     Ability to lift, push and pull with assistance of mechanical device or co-worker

Activity	Some	Frequent
Repeated Bending, Stooping, Kneeling, Crouching		X
Working in confined area	X
Ability to distinguish Colors		X
Standing/Walking > 25%
Standing/Walking > 50%		X
Standing/Walking > 75%
Manual hand/finger dexterity		X
Multi-tasking, ability to work with frequent interruptions		X
Hand/eye coordination		X
Sitting > 50%
Use of Computer >75%
Critical Thinking Skills		X
Reaching above shoulder level		X
Climbing on Ladder
Operating Motor Vehicle or motorized equipment

 

 

KNOWLEDGE, SKILLS and ABILITIES:

(R) = Required          (P) = Preferred

 

A.        Education

(R)       1.         High school diploma or equivalent

(R)       2.         Completed course in medical terminology/equivalent experience

(R)       3.         Basic keyboarding/typing skills equivalent to 20 wpm

(R)       4.         Basic computer skills

 

B.        Experience

(P)       1.         Secretarial experience

 

C.        Special Skills & Attributes

(R)       1.         Effective communication skills.

(R)       2.         Ability to establish positive interpersonal relationships

                         with physicians, staff, peers, patients and families.

 

D.        Licensures/Certifications

(P)       1.         Certificate in       medical office clerk