Sales Manager
Job Expectations

Summary
The role of the Sales Manager is to assist the General Manager with the operations of the store. By taking on the additional role of Sales Manager, this opportunity can provide a potential career path to a General Manager position. Expectations listed below are in addition to your regular position responsibilities.

Essential Duties and Responsibilities
· Perform the duties of the GM in the absence of the GM, to include potential days off, PTO, travelling, etc.
· Assist the GM in Managing operations to ensure a profitable location, including:
· Assist the GM in co-managing the store and team, to include specific assigned tasks
· Assist the GM in directing, training, and managing the team to ensure the origination and contract closing processes are followed according to CNAC policies and procedures. Collaborate with the Remote Underwriting Center on these processes.
o Provide Originations with proper documentation
o Manage and assist in the customer reclaim process
o Assist with managing insurance roll and admin rewrites
o Assist and manage back off process
o Obtain notary for your state
· Assist the GM with structuring all deals within compliance of CNAC policies and procedures.
· Assist in training and developing team members to enhance customer service
· Assist GM in driving results in Sales, CNAC, and Service to maximize P&L success
· Sales manager is accountable for their own personal sales activity and production.
· Support the GM in communicating policy, procedure, and any changes within the branch/company
· Assist GM in creating a positive working environment
· Assist GM in ensuring all team members follow all state and federal laws that effect our business
· Assist GM in ensuring all team members adhere to JDB company values
· Effectively communicate and lead team members across all departments
· Manage EOD cash and cards as needed
· Handle escalated customer issues as needed
· Work with Service on daily inventory as needed
· Assist in ensuring the lot is clean and organized
Qualifications:
· Requires strong analytical and problem solving skills with ability to successfully manage diverse teams within the store.
· Must be customer service oriented and possess strong written and verbal communication skills
· Requires the ability to successfully negotiate business transactions
· Must have, or be willing to gain, a general understanding of P&L statements.
· 5+ years’ experience in a customer service or retail-related industry. Previous management experience a plus.
· College degree preferred but not necessary
· Occasional travel may be required


We offer:

Guaranteed base salary of $30,000.00 per year plus unlimited commission (Average 50k-75k; top producers 75k+)
Paid training
Rich health and dental benefits after 60 days
401K with company match
Paid Time Off
Career growth opportunities and more!