The Food Truck Supervisor is responsible for the daily operations of Cleveland Metroparks mobile food vehicle that prepares and serves food and beverages.
Essential Functions:
- Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
- Oversees the food truck operation including pre-shift food prep, assists in preparing and serving food and beverages, helps run food preparation lines, and takes customer orders.
- Effectively supervises assigned employees through planning, organizing and prioritizing work assignments.
- Trains personnel in techniques, procedures and policies.
- Provides outstanding customer service to all customers and the general public.
- Operates a point of sale (POS) system and accounts for daily sales while following cash control procedures.
- Sells and serves alcoholic beverages according to Ohio Department of Liquor Control regulations/standards.
- Follows all health and safety requirements of the Cuyahoga County Health Department and state regulations.
- Ensures the serving area (i.e., restaurant, bar area, and kitchen) is clean, well-organized, and presentable in compliance with the Board of Health Standards.
- Performs inventory control completes weekly inventory sheets and daily restocking of product/supplies.
- Performs opening and closing procedures.
- Drives the food truck to various locations throughout the park district for events.
- Keeps direct supervisor promptly informed of key/significant issues or concerns.
- Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
- Greets all customers and answers questions; responds to inquiries from employees, customers and refers, when necessary, to appropriate staff.
- Performs related duties as assigned or apparent.