Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Provisional Level 1 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. Active - Benefit Eligible and Accrues Time Off Work Hours per Biweekly Pay Period: 80.00
Shift: Monday - Friday
Location: 1324 Lakeland Hills Blvd Lakeland, FL
Pay Rate: Min $17.84 Mid $20.53 |
The Administrative Supervisor – Environmental Services (EVS) provides administrative and operational support to the EVS department to ensure efficient workflows, accurate workforce data management, and compliance with organizational policies. This role has a primary focus on scheduling, timekeeping/payroll support, hiring coordination, onboarding logistics, and administrative support for performance management processes. Works closely with EVS leadership, frontline staff, Talent Services, and internal departments to coordinate workforce-related administrative functions and maintain accurate records. Serves as a key resource for administrative operations, ensuring timeliness, consistency, and alignment with organizational priorities. Uses sound judgment and discretion in handling confidential information and supporting leadership initiatives. Promotes accountability, stewardship, and operational efficiency while supporting departmental goals. Performs other duties as assigned in support of departmental and organizational objectives
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People At The Heart Of All We Do- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement- Behaves in a mindful manner focused on self, patient, visitor, and team safety.
- Demonstrates accountability and commitment to quality work.
- Participates actively in process improvement and adoption of standard work.
Stewardship- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
- Knows and adheres to organizational and department policies and procedures.
Standard Work: EVS Administrative and Operational Support- Coordinates EVS staffing schedules including daily staffing alignment, PTO tracking, FMLA tracking, and call-in documentation
- Maintains and audits timekeeping/payroll data to ensure accuracy, reduce errors, and support payroll processing
- Assists with hiring coordination including conducting interviews, candidate tracking, and pre-employment process support
- Supports onboarding logistics including system access, scheduling alignment, and coordination with training and Talent Services (does not own training content or delivery).
- Maintains accurate employee records related to attendance, status changes, and workforce tracking
- Assists leadership with performance management documentation, tracking, and follow-up coordination (e.g., counseling, corrective actions, attendance tracking).
- Supports reporting and tracking of workforce-related metrics (e.g., attendance, vacancies, staffing levels, OT drivers).
- Coordinates with Talent Services, Payroll, and department leadership to resolve timekeeping, scheduling, and employee record discrepancies
- Supports supply ordering, invoice tracking, and basic vendor coordination as directed.
- Responds to administrative needs, urgent staffing issues, and operational requests to support continuity of EVS services
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Essential:
- Ability to communicate effectively in written format and oral presentations
- Strong organizational, time management, and prioritization skills
- Ability to multi-task and manage competing operational demands
- Exhibits initiative, accountability, and attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong data accuracy and auditing capability (timekeeping, scheduling, workforce data).
Nonessential:- Experience with healthcare systems such as Epic, UKG/Kronos, or similar timekeeping systems.
- Experience with reporting tools and workforce analytics
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Essential:- High School or Equivalent
Nonessential: Nonessential:- Business Administration or related field
Other information:
Experience Essential: - Two to four years of administrative or clerical experience with increasing responsibility. - Experience supporting scheduling, timekeeping, payroll, or workforce coordination. Experience Preferred: - Experience in healthcare or Environmental Services operations. - Experience working with HR processes, onboarding coordination, or workforce systems. |