Description

If you’re ready to bring your positive energy, people skills, and love for great guest experiences to the beach, Belmont Park’s Tickets Team is the perfect fit. Apply now and help create memorable beginnings for every Belmont Park visit.

What Makes Belmont Park Special

Belmont Park is more than a workplace, it’s a place where families create lifelong memories. Our team members help deliver that experience every day by living our core values: Spread Joy, Embrace Community, Serve Others, Live Excellence, Breathe Integrity, and Ignite Growth.

All About the Tickets

The ticket booths are where the Belmont Park experience begins. As a Ticket Seller, you help set the tone for a day full of fun, memories, and beachfront excitement. From first-time visitors to longtime locals, you are often the first smile our guests see and the first impression they remember.

Ticket Sellers play a key role in welcoming guests, answering questions, and helping everyone start their visit feeling excited, informed, and ready for fun.

Your Role at the Ticket Booth

As a Ticket Seller, you are the face of the park entrance. You will sell tickets, wristbands, annual passes, and merchandise while delivering friendly, efficient, and accurate service. You will help guests navigate their visit, explain options and promotions, and create a warm, organized, and upbeat environment that reflects Belmont Park’s commitment to hospitality.

You will stay attentive, handle transactions carefully, and keep the guest experience running smoothly from the very first interaction.

What You’ll Be Doing

Guest Engagement and Sales

Greet guests with a friendly, welcoming, and enthusiastic attitude
Sell tickets, wristbands, annual passes, and merchandise using the POS system with accuracy and efficiency
Clearly explain pricing, promotions, discounts, and voucher usage
Actively promote annual passes and additional experiences by highlighting value and benefits
Offer helpful suggestions to enhance each guest’s visit
Answer guest questions and provide directions, ride and attraction information, event details, and park guidelines
Maintain a high-energy, positive atmosphere that reflects Belmont Park’s hospitality standards
Accurately handle cash, credit or debit cards, mobile payments, and vouchers
Follow all cash-handling and loss prevention procedures
Confidently recommend upgrades, bundles, or season passes when appropriate

Safety and Park Knowledge

Verify ride eligibility for guests, including height and chaperone requirements
Clearly communicate park rules, safety guidelines, and expectations
Monitor guest behavior and address concerns in a professional and respectful manner
Report hazards, safety concerns, or incidents promptly to leads or supervisors
Follow all established safety procedures and emergency protocols

Workstation and Presentation

Maintain a clean, organized, and guest-ready ticket booth at all times
Keep counters, merchandise, and displays neat, stocked, and visually appealing
Perform routine cleaning tasks such as wiping surfaces, organizing materials, and removing trash
Follow opening, closing, and cash-handling procedures consistently

Professional Conduct and Teamwork

Communicate clearly and respectfully with guests, teammates, and leadership
Follow all company policies, grooming standards, and operational procedures
Participate in training sessions and team meetings
Remain flexible and assist other departments as needed to support overall park operations
Respond calmly and appropriately to emergency situations as trained
Maintain a positive, professional, and guest-focused demeanor at all times
Properly clock in and out for all scheduled shifts and review timesheets regularly, submitting any necessary time change requests through UKG in a timely manner and in accordance with company procedures
Perform other duties as assigned and as trained to support park operations and guest experiences

Who You Are

Friendly, outgoing, and guest focused with a positive attitude
Comfortable speaking with guests and explaining options clearly
Detail oriented and confident handling transactions
Able to stay calm, organized, and upbeat during busy periods
Safety minded and knowledgeable or eager to learn about the park
A team player who communicates well and supports others
Reliable, responsible, and ready to deliver great first impressions

Belmont Park LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Physical Requirements:

Able to stand and walk for up to 8 hours per shift.
Able to lift up to 40 lbs.
Capable of pushing, pulling, stooping, bending, and moving equipment as needed.
Comfortable working outdoors in varying weather conditions, including heat, humidity, rain, and cold.
Comfortable working in a fast-paced, high-volume environment with continuous guest interaction.
Able to work in a noisy environment.
Ability to climb stairs and use handheld devices such as scanners or radios.

Skills/Qualifications:

Requires sustained focus and multitasking during busy operating hours.
Ability to follow verbal and written instructions accurately.
Clear and concise written and verbal communication skills.
Basic math skills for handling payments and change.
Strong attention to safety and situational awareness.
Ability to work both independently and as part of a team.
Strong problem-solving and conflict-resolution skills, especially in guest service situations.
Ability to remain calm and professional in high-volume or challenging scenarios.
Friendly yet firm communication style when enforcing rules and handling guest concerns.
Basic computer and POS system knowledge; experience with scanners or ticketing software is a plus.

Expected Hours of Work:
Flexible availability is required, including nights, holidays, and peak seasons. Team members must maintain open availability for at least two of the three weekend days: Friday, Saturday, and Sunday.

Summary

Why You'll Love Working Here:

A Workplace Like No Other: From beachfront views to behind-the-scenes roles, Belmont Park offers a dynamic environment you won’t find anywhere else.
Be Part of Something Bigger: Join a team that creates joy, memories, and unforgettable experiences for thousands of guests every day.
Fun Meets Purpose: Whether you’re guest-facing or working behind the scenes, your work directly shapes someone’s favorite day.
Community & Culture: Work alongside a diverse, supportive team that celebrates individuality, teamwork, and growth.
Perks That Make It Better: Enjoy park discounts, special team events, flexible scheduling, and opportunities to develop new skills and advance your career.