Posted 3w ago

Guest Service Agent

@ Legacy Ventures
Knoxville, Tennessee, United States
OnsiteFull Time, Part Time
Responsibilities:greet guests, register guests, process payments
Requirements Summary:Flexible schedule with days/evenings/nights; exceptional customer service; ability to multitask and work in a team; strong communication and organizational skills.
Technical Tools Mentioned:Front Desk Software, Microsoft Office, POS
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Job Description







Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.




Summary: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.