Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith.

Job Title: Task Force Victim Service Provider (“VSP”) Program Manager

Job Status: Full-time, non-exempt, grant-funded

Job Location: North Texas

Job Summary: The primary responsibilities of the Task Force VSP Program Manager are to manage Unbound Now’s responsibilities for the Tarrant County Human Trafficking Task Force (TCHTTF), including overseeing victim services for law enforcement operations, outreach efforts to other victim service provider organizations, community outreach, and other grant project commitments in coordination and collaboration with the TCHTTF Coordinator, the Outreach and Training Program Director, the Director of Survivor Advocacy and TCHTTF partner agencies.

Compensation: Annual salary

Benefits: Unbound Now is proud to offer a premier benefits package that prioritizes the health and financial security of our team members and their families:

100% Employer-Paid Health Insurance: We cover 100% of medical premiums for both the employee and their family.
Employer-Paid Life Insurance: Fully covered for the employee at no cost.
Retirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).
Dental & Vision: Comprehensive plans available at the employee’s expense.

Schedule/Availability: Generally Monday through Friday, 8:30 AM to 5:30 PM, but requires availability for evenings and weekends as needed for operations and outreach.

Working conditions: Work is performed in a normal office environment or other professional environment. Work duties may, on rare occasions, be performed in an environment requiring exposure to weather extremes, fumes, odors, and noise.

Travel: This position requires travel throughout the service region and may require limited travel for training and team/professional development opportunities

Job Responsibilities:

Facilitate achievement of Unbound Now’s responsibilities integral to the success of the TCHTTF in the achievement of all grant metrics and objectives, including protocol reviews, in coordination with the TCHTTF Coordinator and partner agencies.
Facilitate and participate in VSP responsibilities for law enforcement operations, ensuring victim-centered, trauma-informed, and collaborative approaches.
Coordinate and co-lead meetings of the Victim Services Subcommittee of the TCHTTF, working collaboratively to accomplish TCHTTF objectives.
Serve as the primary contact for new and current members of the Victim Services and Outreach and Training Subcommittees, including new member interviews and orientation.
Support identification and outreach to relevant stakeholders to engage in the TCHTTF, in coordination with the TCHTTF Coordinator.
Responsible for VSP programmatic data collection, evaluation, and reporting.
Facilitate community assessment activities for the Enhanced Collaborative Model project.
Lead and participate in Unbound Now and Tarrant County anti-trafficking and survivor-support activities, meetings, and events.
Provide presentations regarding the activities of the TCHTTF and other human trafficking related topics.
Participate in OVC calls, training, and coaching sessions, including all the Enhanced Collaborative Model (ECM) calls.
Maintain meticulous records for grant allocations; submit travel reimbursements, expense documentation (Ramp), and daily time-sheets in strict adherence to company policy and grant guidelines.
Complete all Unbound Now required training on time.

*This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The scope of the position may change as necessitated by organizational demands

Desired Outcomes:

Successfully manage, produce, and meet timelines, deliverables, and conditions of the ECM task force grant on behalf of Unbound Now, the lead VSP.
Support the formation and maintenance of a healthy task force with consistent attendance and meaningful content.
See an increase in the region’s victim identification of both sex and labor trafficking, trafficking prosecution, and survivors served as a result of the task force.

Working Relationships:

Supervisor: North Texas Regional Director

Works with: TCHTTF Coordinator and partner agencies; Unbound Now North Texas Director of Survivor Advocacy, Outreach Coordinator, Unbound Now HQ staff, Unbound Now TF staff, and leaders in other locations.

Supervises: N/A

Experience and Education

Bachelor’s degree or higher in Social Work, Criminal Justice, or a related field preferred.
Advanced knowledge of survivor advocacy ethics and trauma-informed crisis intervention.
Demonstrated ability to work in a high-speed, professional setting.
Minimum of two years working with a community organization, event planning, or group coordination.
Familiarity with federal grant requirements and data entry/reporting systems preferred.
Preferred direct experience working within a Multidisciplinary Team (MDT) or alongside law enforcement and social service providers.

Job Requirements:

Mature Christian faith, as evidenced by participation in a local Christian church

Three references (supervisor, other professional, personal)
Agree to and pass all required criminal background checks
Pass employment eligibility verification
Fulfill Unbound Now’s annual and ongoing abuse prevention training requirements
Complete all other required trainings
Demonstrated ability to maintain strict victim confidentiality in accordance with VAWA and HIPAA standards.

Competencies:

Strong interpersonal, written, and verbal communication skills
Strong networking and consensus-building skills
Confident and compelling public presenter with authentic leadership skills
Competent in the use of technology.
Maintain a high level of attention to detail in administrative tasks, including strategic project planning and ordering necessary supplies for outreach and operations.
Highly proficient in Google Suite (Drive, Calendar, Sheets, Docs); able to build and maintain organizational systems that allow multiple partners to collaborate seamlessly.
Willingness to use personal vehicle for work travel; valid driver’s license; reliable vehicle; current car insurance.
High level of emotional maturity and responsibility.
Able to bridge the communication gap between law enforcement culture and social service advocacy with professional grace.
Strong commitment to the mission of Unbound Now and the TCHTTF.
Commitment to personal and professional growth.
Strong service ethic and commitment to excellence.
Positive and innovative problem solver.
Able to build trust and strong partnerships with others.
Courageous, trustworthy, and tenacious in achieving goals.
Ability to stay hope-filled in the fight against human trafficking.
Commitment to maintaining a personal self-care and wellness plan to mitigate the impact of vicarious trauma.

Physical and Driving Requirements:

Demands include sitting for long periods at a computer and repetitive hand motions from frequent keyboarding.
Demands frequently require close visual attention and prolonged mental concentration.
Demands frequent video calls.
Ability to drive personal vehicles and maintain proper insurance coverage.
Ability to work in unpredictable environments where physical safety and situational awareness are paramount during law enforcement-led operations.
Demands sometimes require the ability to lift loads of up to 50 pounds.