Are you passionate about shaping the next generation of team members? We’re looking for an energetic and motivated Quality Assurance Trainer to lead the way in onboarding and training new hires across all our DC processes! You’ll be the key player in ensuring new employees understand our operations, embrace our company guidelines, and thrive in their roles. If you're ready to make an impact and help build a strong, skilled team from the ground up, we want to hear from you!
Pay Range: $18.50/Hourly
- Onboard and train new hires to ensure they meet the needs and expectations across all DC departments
- Lead engaging, introductory training sessions that cover essential DC processes, using consistent materials and methods
- Design and implement a comprehensive training methodology, ensuring standardized materials and documentation across all teams
- Identify skill gaps and assess training effectiveness to determine when additional support or development is needed
- Evaluate the overall impact of training programs and continuously assess development needs for all associates
- Cross-train associates across multiple departments to enhance team versatility and skillsets
- Develop and update training curriculum to meet the evolving needs of the DC and keep everyone on track
- Support the standardization of processes throughout the distribution center to ensure consistency and efficiency
- Contribute to process standardization efforts by identifying opportunities for improvement and translating CBPs (Current Business Practices)
- Strong communication skills, both verbal and written, with the ability to adapt training methods to diverse learning styles and environments
- Excellent organizational skills and the ability to maintain patience while training and mentoring
- Ability to build positive relationships and work effectively with individuals across all levels of the organization
- Collaborative team player who thrives in a cooperative work environment
- Clear and confident communicator, capable of facilitating both classroom and hands-on, on-the-floor training for individuals or groups
- Exceptional attendance and reliability, with flexibility to work occasional overtime as needed
- Able to adapt training approaches to meet the unique needs of each individual in a dynamic, evolving setting
- Familiarity with Material Handling Equipment (MHE) including forklifts, pallet jacks, and Joeys is a plus
- High school diploma or equivalent required
- At least 1 year of experience working in a distribution center
- 1+ years of experience leading a team is preferred
- Flexibility to work various shifts, including days, evenings, weekends, rotating schedules, and holidays as required by training and business needs
- Previous experience with forklifts and other distribution center machinery is preferred
- Prior experience in training or onboarding in a high-volume Distribution Center is highly desirable
- Ability to lift, carry, push, or pull up to 70 pounds as needed
- Ability to work primarily while standing, bending, stooping, and/or walking for up to 8-10 hours daily