The part-time Key Holder supports the Assistant Store Manager and Store Manager in overseeing store operations, enhancing customer satisfaction, and driving sales growth. This is a part-time position. This role involves supervising staff, managing inventory, and ensuring that the store meets company standards.
The Key Holder is responsible for the following:
- Opening and closing assigned retail location(s).
- Organize all store operations and allocate responsibilities to personnel in the absence of the Assistant Store Manager or Store Manager.
- Maintain backstock in a neat, clean and organized manner.
- Delegate responsibilities to retail associates during scheduled shifts.
- Supervise, train, and guide staff towards maximum performance.
- Deal with complaints from customers to maintain the store’s reputation.
- Inspect the areas in the store and resolve any issues that might arise.
- Plan and oversee in-store promotional events or displays.
- Ensure the store fulfills all safety guidelines, including securely opening and closing the retail location based on standard procedure.
- Complete opening and closing store checklists.
- Contribute to a positive work environment.
- Performs other duties as assigned.
Qualifications:
- Ability to effectively manage cash handling, cash registers, and inventory control.
- Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
- Ability to analyze sales data and market trends to inform strategic decisions.
- Ability to work in a fast-paced retail environment with a focus on customer service and sales growth.
- Standing or sitting for extended periods.
- Ability to lift 25 lbs.
- Repetitive wrist motion.
- Audible recognition of alarms.