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Dispatcher

DATTCO has a full-time opening for a Dispatcher in our Coach & Tour Division.

DATTCO was founded in 1924 and entered the motor coach charter business in 1964 with the New York World�s Fair. DATTCO is now New England�s largest private passenger transportation company. Our Coach & Tour Group operates 200 vehicles and drives 6 million miles annually. Learn more about us at www.dattco.com.

DATTCO Offers:

• Family-oriented culture & team environment
• Promotion opportunities � we promote from within
• Medical & dental insurance
• Life insurance
• Flexible spending account
• 401k plan with company match
• Paid time off
• Employee referral bonuses.

Primary Responsibilities:

• Work with supervisors to ensure on-time departure of all vehicles
• Check-in drivers as they report to work including reviewing uniforms and providing work tickets
• Providing information regarding Coach & Tour Division operations to customers and other staff
• Utilizing GPS and dispatching software to monitor operations of routes for accuracy
• Working with drivers and other staff to address service issues/failures in a timely manner
• Review driver itineraries for accuracy and address driver questions/concerns promptly

Minimum Requirements:

• Open availability to work mornings, nights, weekends and holidays, as required.
• 2+ years dispatching experience
• High school degree or equivalent
• Bus operations experience preferred
• Well-developed planning and organizational skills
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Detail oriented and customer focused
• Proactive mentality towards problem solving
• Strong phone and verbal communication skills along with active listening
• Adaptability to different personality types
• Ability to work with computer systems and follow specific business rules for data entry
• Proficient in Microsoft Office (primarily Word, Excel and Outlook)
• Ability to use internet or other tools to research trip and destination information
• Ability to adapt to changing requirements at a moment�s notice
• Must be able to work in a team environment
• ATTENTION: This is a safety sensitive position as determined by the Federal Transit Administration (FTA) and requires inclusion in a random drug testing pool which determines the usage of prohibited substances, including recreational marijuana.

Questions? Call/text Susan at (860) 385-0012 or [email protected].

Jobiak, Talroo

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.