Shift Leader
Tioga Downs is hiring a Shift Leader to join our growing Dunkin' team. $17.00hour PLUS Tips!!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for prompt, efficient and courteous service to guests in accordance with company policies, procedures and standards.
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide great guest service, resolving guest issues while being polite and respectful
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
EDUCATION and/or EXPERIENCE:
- High School diploma or GED required.
- Previous Food Service experience highly preferred
- Demonstrated ability to deliver an exceptional guest experience
- Experience training, coaching, or leading small groups is a plus!
PHYSICAL DEMANDS:
The Associate must frequently lift and/or move up to 50 pounds.
WORK ENVIRONMENT:
The noise level in the work environment is usually moderate to loud.
Dunkin' operates between 5:30AM - 2AM, 7 days per week. Availability on nights, weekends, and holidays may be necessary for this position.
Benefits Include:
- Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
- Generous 401K plan - 100% Vested from the beginning!
- Medical, Dental, Vision and Life Insurance available for Full-Time Employees
- Paid Time Off, Sick Time and Holiday Pay
- Tuition Reimbursement *for eligible employees*
- Discounts available for Hotel, Restaurants, Spa Services, and more