Description
Outpatient Diagnostic Center of Alabama is seeking a Business Office Supervisor to join our patient-focused team!
Position Summary:
We are seeking a highly organized and experienced Business Office Supervisor to lead our Patient Coordinators (Front Desk Registration) and Medical Records teams. This role will work closely with the Business Office Manager is responsible for ensuring efficient front-end operations, maintaining compliance standards, and fostering a positive, high-performing team environment in a fast-paced healthcare setting. This position oversees team members across four outpatient center locations (Huntsville, Madison, Athens, and Decatur) and requires flexibility and regular travel between sites.
Responsibilities:
- Supervise and lead Patient Coordinators and Medical Records staff
- Coach employees and address performance or behavioral issues
- Maintain accountability while supporting team morale
- Train and onboard new team members
- Oversee patient registration processes
- Ensure accurate insurance verification and demographic information
- Manage high patient volumes in a fast-paced environment
- Prioritize and handle multiple requests effectively
- Ensure compliance with HIPAA regulations
- Oversee medical records release procedures
- Provide strong customer service and handle escalations
This role offers full benefits, along with a competitive compensation package that includes base pay, and a comprehensive program designed to support your health, well-being, and future:
- Quarterly Bonus Program
- Paid Time Off and Holiday Pay
- Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
- 401(k) plan with Company Match and Company-paid Life Insurance
- Short-term and Long-term Disability and Employee Assistance Program
Apply today for immediate consideration, as we review all resumes!
Requirements
EDUCATION:
- To be competitive, must have high school diploma or general education degree (GED)
SKILLS/ABILITIES:
- Experience supervising or leading a team
- Strong coaching and communication skills
- Experience with patient registration, insurance verification, and medical records
- Knowledge of HIPAA compliance
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Flexibility to travel regularly between multiple locations
- Radiology workflow experience is a plus
ODC of Alabama offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging and breast cancer screening without compromising expertise or compassionate experience. To learn more, visit us at www.odcalabama.com.
Serving patients in over 60+ communities in 19 states, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology, or results. We are always recruiting talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.
We review every resume and we’re actively interviewing! Apply today for immediate consideration!
We are an Equal Opportunity Employer
OIA Core Values: Respect – Integrity – Accountability – Commitment - Results
INDCORP