DeVivo Truck & Trailer has an opening for a full-time Service Advisor at our location in Saugus, MA.
For generations, DeVivo Truck & Trailer has been dedicated to serving drivers, fleets, and businesses with the trucks, parts, and services they rely on. We�re more than a dealership - we�re a trusted partner committed to keeping you on the road and driving your business forward. Backed by industry expertise and long-standing partnerships with leading manufacturers, our team takes pride in delivering reliable products and customer-first solutions. Whether you�re looking to purchase, service, or learn more about the latest in trucking and trailers, we�re here to help every step of the way. Learn more about us at www.devivocompanies.com.
Why You Will Love Working Here:
- Certification reimbursement
- Promotion opportunities � we promote from within
- Medical & dental insurance
- Life insurance
- Flexible spending account
- 401k plan with match
- Paid time off
- Paid holidays
- Uniform & boot program
- Paid training
- Factory training
- Modern, clean, bright & well heated shop
- Employee referral bonuses
- Compensation of $20.00-35.00/hour
Primary Responsibilities:
- Greet customers at service counter
- Answer customer calls and coordinate getting their work into the shop
- Keep customers informed on work progress and estimated completion date
- Generate repair orders
- Write job estimates
- Work with service manager to schedule jobs for technicians
- Generate billing statement for customers
- Maintain a clean and safe work environment
Position Requirements:
- 2 years� experience in a service adviser/service writer role in a mechanical shop
- Estimate writing experience
- Ability to clearly communicate verbally and in writing with customers, employees and management
- Good computer, Microsoft Outlook and internet skills
- Experience with Procede is a plus
- Strong work ethic and a commitment to work extra hours as needed
- Valid driver�s license
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Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.
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