Position Summary: Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Facilitates the in-patient admit and discharge process.  Assist nursing and medical staff with creating, maintaining, and completing patient medical records.  Communicates patient care needs with other departments as assigned.  Assists the Case Management Team in various office duties as assigned.

Note: All students will be required to follow standard new hire onboarding including fingerprinting and criminal background checks.

Position Qualifications:

• Minimum Education: 16+ years old, junior/senior, must be enrolled in LKSD WBL class, HS transcripts
• Minimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.
• License, Certification, Registration: None required
• Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.
• Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing.   Yup’ik speaker preferred.
• Supervisory Responsibilities: None

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