Posted 1w ago

Surveillance Operator - Milwaukee

@ Forest County Potawatomi
Milwaukee, Wisconsin, United States
OnsiteFull Time
Responsibilities:Observe irregular activity, Provide reports, Maintain logs
Requirements Summary:High school diploma or equivalent; 1 year related experience preferred; must obtain gaming license; operate surveillance equipment.
Technical Tools Mentioned:Surveillance equipment, CCTV, Microsoft Office
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Job Description

 Here’s what you’ll be doing: 

  • Observes casino operation for irregular activity (e.g. cheating, theft) by either employees or patrons. 
  • Provides verbal and written reports of violations and suspicious behavior to supervisor. 
  • Keeps accurate documentation and/or logs of all suspicious activity and required reporting. 
  • Answers and screens incoming communication (e.g. telephone, two-way radio).  
  • Performs other duties as assigned. 

What you’ll need to be successful: 

  • High school diploma or equivalent. 
  • Preferred 1 year of related experience. 
  • Must be able to obtain and maintain a gaming license issued by the Forest County Potawatomi Gaming Commission.  
  • Working knowledge or ability to possess a working knowledge of the Indian Gaming Regulatory Act, Forest County Potawatomi Tribal-State Gaming Compact, Bank Secrecy Act, National Indian Gaming Commission Internal Control Standards, Tribal Minimum Internal Control Standards and internal controls/standard operating procedures for casino departments. 
  • Working knowledge of currency, ability to detect counterfeit documents (currency, money orders, checks, traveler’s checks, etc.), basic blackjack strategy, gaming scams and other criminal habits. 
  • Ability to operate surveillance equipment is essential and utilize office technology, software (e.g. Microsoft Office, computerized information systems) and their application to surveillance. 
  • Ability to focus while being seated and watching closed circuit television (CCTV) monitors for lengthy periods of time and upholding strict confidentiality is necessary. 
  • Able to demonstrate proficiency in problem solving techniques, effective communication, comprehension, and business-writing. 
  • Must successfully pass all applicable background checks and drug screens. 

Benefits you’ll love: 

  • Approximately 5 weeks of paid time off annually 
  • 3 weeks of paid holidays 
  • Premium free health insurance  
  • Flexible spending accounts 
  • Short term disability  
  • Life insurance  
  • 401k with match