SUMMARY

The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently processes transactions while building relationships with customers to identify financial needs and recommends banking solutions

 

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.  In addition, incumbent may be required to rotate between banking centers, as needed

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team


• Displays passion for serving others and consistently executes exceptional quality service


• Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.


• Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed


• Actively contributes to help meet the banking center’s goals, as well as individual referral goals


• Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations


• Participates in job specific training and other various Bank training programs, as necessary 


• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy


• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations


• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML


• Performs other related duties as required and assigned