IT

Plano,
Texas

Lakewood,
Colorado

Lawrenceville,
Georgia

Yarmouth,
Maine

Troy,
Michigan

Lubbock,
Texas



Salary: USD 16.00 - 20.00 Hourly

Description

Tyler Technologies' Corporate IT Applications team has a summer intern opportunity for an IT DevOps intern.  The intern will work closely with the Applications DevOps team to support Atlassian JIRA and Confluence.  This is a great experience to gain real-world development and corporate toolset exposure. The internship runs May 26 (or thereabouts) through early August.

Responsibilities

• Resolve User issues as they come into the Developer Operations Queue
• Create development issue tracking projects and troubleshoot access issues
• Liaise with IT and related Business Units on solution requirements
• Able to execute test plans to ensure a quality solution is delivered.
• Research and develop plans and tools needed for data migrations from acquisition applications into corporate dev ops applications.
• Create or update system and architecture documentation as needed
• Work with Tyler IT teams to provide advanced support and troubleshooting of external application integrations with corporate developer operations applications

Qualifications

• Have completed sophomore or junior year of bachelors degree in computer science, software engineering or similar.
• Ability to conduct independent research and present recommendations based upon findings.
• Familiar with product issue tracking and document repositories.
• Familiar with automation software.
• Strong analytical and problem-solving skills with keen attention to details.
• Excellent communication and customer service skills.
• Background in or exposure to user experience principles is helpful. 
• SQL, PowerShell, and/or Python experience preferred.
• Familiarity with Atlassian JIRA or Confluence software is helpful but not required.