Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Security Supervisor – Night, you’ll oversee all overnight safety and security operations, ensuring the protection of guests, associates, and property while leading a team committed to creating a secure and welcoming environment.
Responsibilities:
What You’ll Do
- Lead and support Loss Prevention Officers, ensuring schedules, patrols, and assignments are completed effectively.
- Monitor, document, and respond to suspicious activity, hazards, or policy violations.
- Conduct investigations of theft, property damage, accidents, or safety incidents, completing detailed reports.
- Enforce hotel safety procedures, including fire, emergency, and evacuation plans.
- Maintain key control, monitor access points, and ensure security systems are used properly.
- Train, coach, and cross-train team members on safety standards and emergency response.
- Collaborate with hotel leaders to resolve guest concerns, enforce policies, and promote a safe, harassment-free workplace.
- Supervise patrols of guest floors, public spaces, exterior grounds, and back-of-house areas.
- Oversee accident reporting, provide First Aid/CPR as needed, and follow up to prevent future incidents.
- Perform other duties as assigned to ensure security and guest satisfaction.
What You’ll Bring
- Strong leadership, decision-making, and problem-solving skills.
- Knowledge of CCTV operations and hotel safety protocols preferred.
- CPR and First Aid certification (or willingness to obtain upon hire).
- Familiarity with OSHA guidelines, safety standards, and loss prevention practices.
- Ability to communicate tactfully and effectively with guests, associates, and law enforcement.
- Strong organizational skills with the ability to prioritize and remain calm under pressure.
- Experience in security, hospitality, or related fields preferred.
Other information:
What You Can Look Forward To
- Medical, Dental, and Vision insurance (starting Day 1)
- Life Insurance and Disability Insurance
- Paid Parental Leave
- DailyPay option
- Employee Assistance Program (EAP)
- 401(k) with company match
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development and tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities for growth