Posted 1mo ago

On-Site Engineer - Nappanee

@ SWK Technologies
Nappanee, Indiana, United States
OnsiteFull Time
Responsibilities:Provide on-site, Troubleshoot issues, Track tickets
Requirements Summary:IT experience; call center experience; MSP experience preferred; strong troubleshooting and client rapport skills; professional demeanor.
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Job Description

SWK Technologies is committed to optimizing the technological landscape for businesses through customized software solutions and superior technical support. We are looking for a dedicated On-Site Engineer to join our team, providing hands-on assistance to our clients and ensuring their systems operate smoothly and efficiently.

In this role, you will be the face of SWK Technologies to our clients, delivering top-tier technical support and solutions on-site. Your primary responsibilities will include troubleshooting hardware and software issues, performing installations and upgrades, and assisting clients with any technical queries they may have. You will be instrumental in ensuring customer satisfaction, and your expertise will help to foster long-lasting relationships with our clients. If you are a technically skilled individual who enjoys working directly with customers and resolving technical challenges, we would love to hear from you.