Your role at St John of God Richmond
We are seeking applications for an Administration Assistant to join our Administration team on a permanent part-time basis, working 30.4 hours per week.
The Administration Assistant will provide effective and efficient administration support and customer service primarily for the Counselling & Therapy Centre, in addition to following departments and roles as determined by organisational needs: Reception, Medical Centre, Clerical Admissions, Health Information Services, Ward Clerk.
The Position
Provision of administration support and functions for the Counselling & Therapy Centre ensuring exceptional customer service to internal and external customers.
Preparation of next day clinic sessions ensuring all relevant information and medical record forms are distributed to Counselling & Therapy Centre clinicians.
Record new patient referrals in appropriate spreadsheet and forward to clinicians for review and direction.
Preparation of all new and follow-up correspondence for upcoming patient attendances.
Receive and direct incoming calls demonstrating a high level of telephone etiquette.
Maintenance of patient medical and other records ensuring all statutory regulations are adhered to.
Completion of data reporting including daily activity/productivity, SA1, HoNOS and patient survey results.
Accurate data entry and maintenance of Webpas.
Completion of health fund eligibility checks for all patient attendances to the Counselling & Therapy Centre.
Successful applicants must have previous administration experience in an office environment, high level written and verbal communication skills, and excellent clerical and computer skills. This position will also require exceptional customer service and interpersonal skills.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
Salary: $69,084 to $70,531 (pro-rata for part-time) plus 12 % Superannuation
Permanent full-time | 30.4 hours per week
Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
work related expenses
self-education and
additional superannuation
A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
For all enquiries please contact Jackie Gilmore, Manager Administrative Operations on 0419 351 570.
If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.