At Critical Software, building better and safer isn’t a slogan — it’s the impact we aim for in every project. We use technology to solve meaningful challenges, helping organisations work smarter, operate more reliably, and create positive change for people and the planet.

Our people sit at the heart of this mission. Their talent, curiosity, and commitment to quality push us forward and shape the way we deliver technology that truly matters.

We are looking for a Business Development Manager – Medical Devices, based in the United States (Pittsburgh area preferred), to strengthen and grow Critical Software’s presence in the market.

This role is ideal for someone with solid experience in business development within the medical devices ecosystem, who is ready to take ownership of strategic customer relationships and complex sales cycles. It is a relationship‑driven role, focused on long‑term partnerships and complex, engineering‑led engagements.

What do we expect from you?

• Develop and execute business development activities for the Medical Devices domain in the US, aligned with Critical Software’s broader strategy
• Build and maintain a strong, up‑to‑date understanding of the medical devices ecosystem, including OEMs, scale‑ups, technology partners, and regulatory context
• Identify, qualify, and progress opportunities where Critical’s safety‑critical and regulated software expertise creates real differentiation
• Leverage on inbounds leads and proactively initiate outbound contact with relevant decision‑makers and prospective clients
• Build trusted, long‑lasting relationships with key customer stakeholders, from engineering and quality leaders to business and executive decision‑makers
• Lead consultative sales cycles end‑to‑end, from early discovery and positioning through proposal development, negotiation, and closure
• Work closely with engineering and delivery teams to shape credible, technically grounded value propositions
• Contribute to strategic account planning and long‑term account growth initiatives and provide regular updates and forecasts to senior management
• The commitment to represent Critical Software in customer meetings, industry events, and relevant medical technology forums

What makes you a good candidate for this role? 

• 5 to 10 years of experience in Business Development, ideally within Medical Devices, Digital Health, or other regulated technology environments
• Proven experience selling engineering services or complex technology solutions, rather than off‑the‑shelf products
• Solid understanding of regulated medical software development at a business and customer‑dialogue level
• Demonstrated expertise in prospecting, outbound sales, and lead generation
• A relationship‑driven mindset, comfortable engaging with technical, quality, and senior customer stakeholders
• Strong communication and presentation skills, with the ability to translate complex technical topics into clear customer value
• Structured, resilient, and self‑driven, with a strong sense of ownership over opportunities and accounts
• Powerful organizational skills and meticulous attention to detail, ensuring tasks are prioritized effectively and follow-ups are completed in a timely manner
• Willingness to travel within the US and internationally, as required

Critical Software provides: 

• Work that fits your life, not the other way around 
• Offices designed to make you feel like you belong 
• A team that knows how to work hard, but also how to have fun 
• Pay that makes you feel valued
• Your growth is our priority: training, support, and opportunities! 

Every day we embrace new missions across industries as diverse as aerospace, space, defence, transport, telecoms, government, energy, finance and healthcare.  

Now, the real question is: are you ready to join us and help make the world a better and safer place? 

Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.

We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.

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