A job that matters: your tasks

 

• Create, process and execute customer orders for products, projects, and maintenance/repair services for a designated dormakaba country/region


• Ensure accurate and timely entry of data into systems, maintaining data integrity and confidentiality


• Communicate with customers to confirm order details, address inquiries, and provide updates on order status


• Generate and issue invoices to customers in a timely manner, ensuring accuracy and compliance with company policies


• Assist in preparing reports and maintaining records and templates related to order management and invoicing activities


• Liaise with Local Sales teams, Supply Chain, Procurement, Finance, and Technicians to gather necessary information and ensure seamless order processing and invoicing

 

An experience that matters: your skills

 

• A degree in Business Administration, Supply Chain, Finance, Sales or a related field is preferred


• Previous experience in a similar role within order management, billing or service back-office environment


• Experience in processing and executing customer orders, and generating and issuing invoices to customers


• High level of accuracy and attention to detail in processing orders and generating invoices


• Good verbal and written communication skills for effective interaction with customers, sales teams, and other stakeholders


• Proficiency in using ERP and CRM systems, as well as Microsoft Office Suite (Excel, Word, PowerPoint).


• Fluent English - verbal and written

 

A workplace that matters: our offering

 

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust


• Attractive remuneration package


• Opportunity for flexibility with a hybrid working model


• Home office allowance


• 25 days paid annual leave


• Additional health insurance


• Employee Assistance Program (Mental Health, Legal & Financial Counselling)


• 102.26 EUR Food vouchers


• Public transportation card


• Optional parking space


• Multisport card


• Language training opportunity


• Employee referral program


• Brand new modern office premises in a class A business building


• Fresh fruits in the office


• Training and mentorship programs


• Access to over 15,000 LinkedIn Learning courses to assist in your professional development