Posted 1mo ago

SERVICE MANAGER - NOVA/DC MARKET

@ Conte's Bike Shop
Arlington, Virginia, United States
$22-$25/hrOnsiteFull Time
Responsibilities:Queue Management, Customer Service, Leadership Training
Requirements Summary:3+ years in service management or production mechanics; strong leadership, great communication, and queue/workflow management.
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Job Description

Service Manager — Customer‑Focused, Detail‑Driven Leader




Role Overview



The Service Manager is a customer‑focused leader responsible for ensuring every guest receives an exceptional service experience. This role requires a highly organized, task‑oriented individual who excels at managing a fast‑moving service queue while maintaining outstanding communication with customers and technicians.



A successful Service Manager is detail‑driven, passionate about developing team members, and committed to creating a professional, supportive, and customer‑centric service environment. This role requires a minimum of 3 years experience in a service management or a production mechanic role.