Posted 1y ago

Service Manager

@ Santa Fe Cattle Company
Hammond, Louisiana, United States
$50k-$60k/yrOnsiteFull Time
Responsibilities:supervise bar, control cash, schedule labor
Requirements Summary:FOH management experience; supervise bar and staff; manage cash handling; 21+; strong hospitality and math skills; long hours (50-60/wk).
Technical Tools Mentioned:POS system, Cash register
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Job Description

Santa Fe Cattle Company

FOH Manager Job
Description/Expectations

 

Job Description:

  • Understand
    completely all policies, procedures, standards, specifications, guidelines and
    training programs.
  • Supervise
    operation of bar to maximize profitability, minimize legal liability, and
    conform to alcoholic beverage regulations.
  • Ensure
    that all food and products are consistently prepared and served according to
    the restaurant’s recipes, portioning, cooking, and serving standards.
  • Achieve
    company objectives in sales, service, quality, appearance of facility and
    sanitation and cleanliness through training of employees and creating a
    positive, productive working environment.
  • Control
    cash and other receipts by adhering to cash handling and reconciliation
    procedures in accordance with restaurant policies and procedures.
  • Fill
    in where needed to ensure quest service standards and efficient operations
  • Prepare
    all required paperwork, including forms, reports, and schedules in an organized
    and timely manner.
  • Ensure
    that all equipment is kept clean and kept in excellent working condition
    through personal inspection and by following the restaurants preventative
    maintenance programs
  • Ensure
    that all products are received in correct unit count and condition and
    deliveries are performed in accordance with the restaurants receiving policies
    and procedures.
  • Schedule
    labor as required by anticipated business activity while ensuring that all
    positions are staffed when and as needed and labor cost objectives are met.
  • Be
    knowledgeable of restaurant policies regarding personnel and administer prompt,
    fair, and consistent corrective action for any and all violations of company
    policies, rules, and procedures.
  • Fully
    understand and comply with all federal, state, county, and municipal
    regulations that pertain to health, safety, and labor requirements of the
    restaurant, employees and guests.
  • Carry
    out restaurant marketing, advertising, and promotional activities and
    campaigns.
  • Perform
    other duties as assigned by General Manager 


Requirements:
  • Must be 21 years of age.
  • Be
    able to communicate and understand the predominate language(s) of the
    restaurant's trading area.
  • Have
    knowledge of service and food and beverage, generally involving at least three
    years of front-of-house operations and/or assistant management positions.
  • Possess
    excellent basic math skills and have the ability to operate a cash register or
    POS system.
  • Be
    able to work in a standing position for long periods of time.
  • Be
    able to reach, bend, stoop and frequently lift up to 50 lbs.
  • Must
    have the stamina to work in a positive environment 50-60 hours a week.
  • Be
    able to work in a Real, Fresh, Fun environment!


 

 DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

  



Santa Fe Cattle Company of Hammond, LA is an EEO Employer - M/F/Disability/Protected Veteran Status