HiringCafe
Posted 3d ago

Director of Information Technology

@ Cash Depot
View All Jobs
Green Bay or United States
$120k-$150k/yrOnsiteFull Time
Responsibilities:Lead infrastructure, Oversee security, Manage helpdesk
Requirements Summary:Oversee IT infrastructure, networks, helpdesk, and security; lead strategy; manage on‑prem environments; ensure high availability; oversee ERP/CRM and related systems.
Technical Tools Mentioned:ERP, CRM, ATM systems, Network monitoring, Monitoring tools, Identity and access management, Firewall, SD-WAN, VPN
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Job Description

Director of Information Technology

Build the backbone. Secure the future. Lead what matters.

Cash Depot is the nation’s largest independent provider of retail cash management, consumer financial services, ATM solutions, and air/vac systems. Since 1983, we’ve been an award-winning leader in financial technology—powered by 270+ operational employees and 160 field service technicians nationwide.

Now, we’re looking for a Director of Information Technology to lead the infrastructure, networks, and support systems that keep our business—and our partners—running flawlessly.

If you thrive on building trust with executives, love rolling up your sleeves, and believe great IT is both rock-solid and people-first, this role is for you.

What You’ll Lead

Infrastructure & Systems

  • Execute the CTO’s infrastructure strategy to support growth and scale
  • Own on‑prem environments: servers, storage, virtualization, and enterprise platforms
  • Ensure high availability for ATM telemetry, transaction processing, monitoring tools, and internal applications
  • Drive modernization, capacity planning, and hardware lifecycle management

Network Operations & Security

  • Architect and oversee WAN/LAN, VPN, SD‑WAN, firewalls, wireless, and remote access
  • Deliver secure, resilient connectivity for ATMs, field techs, retail partners, and corporate users
  • Partner with CTO and Security leadership on patching, vulnerability management, and incident response

Helpdesk & End‑User Experience

  • Lead the IT Helpdesk team with a focus on service excellence
  • Define SLAs, escalation paths, and performance metrics
  • Oversee onboarding/offboarding, device provisioning, and identity/access management

Application Support & Operations

  • Support ERP, CRM, ATM/recycler management systems, monitoring tools, and internal platforms
  • Lead troubleshooting, root-cause analysis, and vendor coordination
  • Deliver system walk-throughs and training for new or enhanced applications

What Sets You Apart

  • You build credibility fast—with executives and frontline team members alike
  • You balance strategy with execution
  • You’re approachable, accountable, and energized by solving real business problems

Why Cash Depot?

Your impact here is real—and rewarded.

We invest in you with:

  • Generous Profit Sharing Bonus
  • Competitive Medical, Dental & Vision plans
  • Company‑paid Life Insurance & Short‑Term Disability
  • Paid Holidays and PTO
  • Medical Deductible Reimbursement & Wellness Programs
  • 401(k) with Company Match