• Develop thorough issue ticketing processes that are reproducible with a minimal number of steps, and testable for specific passing conditions.
• Provide timely feedback to engineers after ticketed tasks and issues have been resolved.
• Respond to internal quality issue reports, answer day-to-day technical questions, and help troubleshoot unexpected problems.
• Support development teams and product managers by authoring and executing thorough test plans.
• Create and maintain code to run automated tests to reduce the manual testing burden.
• Record and maintain example data that helps with software testing.