Shuttle Driver/ Valet:

Essential Duties/Responsibilities

• To be the most outgoing and welcoming associate as guests arrive and depart the hotel/Shuttle Driver

• Maintain an impeccable grooming appearance and work uniform

• Assists guests with luggage and drive guests. 

• Stay posted at the front entrance to greet guests

• Must be able to stand for long periods of time

• Going above and beyond providing a minimum Four-diamond level service to each and every guest

Other Duties/Responsibilities

• Supporting all of the guest services team and assisting guests with any questions they may have

• Respond to all guests for assistance, directions, and facilities information

• Report all safety hazards and suspicious person

• Know all safety and emergency procedures and your role in assisting during these times

• Adhere to strict department and attendance policies

• Attend all required meetings

Job Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required.

Knowledge/Experience:

previous customer service experience in a high-volume setting is preferred but not necessary.

Previous valet experience and a valid driver’s license is required. Clean driving record is

preferred.

Skills:

• Excellent Communication skills- both verbal and written required

• Excellent organization and time management skills

• Good interpersonal skills required

• Excellent listening skills required

Abilities:

• The ability to work well as a team as well as individually at times

• Ability to read, speak, write, and understand English

• Ability to multi-task in a high paced environment

• Must be adaptable and flexible to change

• Ability to work a flexible schedule and must be able to work weekends and holidays

• To remain calm and professional at all times

• Ability to work under varying weather conditions

• Be able to make quick decisions and possess good judgment

• Ability to drive both automatic and manual transmission vehicles