New York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years. We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment. Comprising of a network of seven treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society.

Why Work For NYPCC?

Amazing Workplace Culture
Team Building & Company Outings
Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
Paid Time Off and Company Paid Holidays
Annual Rate Increases
403B Retirement Plan
Opportunity to Give Back to the Community
Job Stability and Growth Opportunities

Are You a Good Fit?

We are currently seeking a positive, motivated, compassionate, organized, and detail-oriented Bilingual Case Manager. This is a full-time position based out of our state-of-the-art Child and Family Health Center located at 2857 Linden Blvd, Brooklyn, NY 11208.

Responsibilities:

Process all intake referrals (walk-ins, fax, phone, email on a daily basis)
Maintain a caseload of an average of 50-60 clients and conducted adequate outreach
Gather all pertinent information to process the referral including previous history of psychiatric or mental health treatment, assess for any developmental delays if any, explore academic or work-related difficulties and review criminal or history
Review and check sex offender registry
Enter the referrals in IMA (electronic health record) and scan all necessary documents in IMA
Scheduling intake appointments in IMA
Email information to the main office as needed for scheduled intake appointments such as all adults intakes and foster care
Verify Medicaid eligibility to ensure that a potential client has proper medical coverage
Collaborate with referring agencies and provide an update on the status of a referral
Provide referral sources as appropriate for non-admit or clients that require an alternative level of care
Scheduling ADM, PE appointments daily for admitted clients
Obtain and review Foster care referral packages and hospital packets prior to scheduling an intake appointment
Discussing and reviewing hospital referrals with administration prior to scheduling
Following up with assigned case assistance to ensure timely/appropriate reassignment
Tracking assigned referrals in IMA
Provide assistance to therapists as needed with referrals for developmental testing or other social service programs

Requirements:

Must be bilingual in English and Spanish
Associate degree in a related field or higher is required
Must possess effective communication skills, excellent organizational, and time management skills
Problem-solving skills and ability to multi-task are essential
Must be compassionate and have great interpersonal skills
Excellent computer skills are required
Experienced with EHR system and Microsoft Office
Ability to work independently and to think critically with attention to detail

NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.

NYPCC is an Equal Opportunity Employer