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Posted 1mo ago

Call Center Sales Representative (Automotive BDC – In Person, No Remote)

@ Kunes Auto
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Delavan, Wisconsin, United States
$17/hrOnsiteFull Time
Responsibilities:handle calls, set appointments, document activity in CRM
Requirements Summary:Full-time, in-person call center role in Delavan, WI; strong communication, phone-based sales, high-volume calls; training provided; base pay $17/hr + bonuses; evenings/weekends schedule.
Technical Tools Mentioned:CRM software
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Job Description

Description

 

Full-Time | Hourly + Bonus | Career Growth into Sales

Kunes Auto & RV Group—recognized by Automotive News as one of the Best Dealerships to Work For—is hiring Call Center Sales 

Representatives (BDC / Appointment Setters) in Delavan, WI.


This is a full-time, in-person position. This is NOT a remote role.

If you’re comfortable on the phone, enjoy talking to people, and want a fast path into automotive sales, this is a strong entry point with real earning potential.


Pay & Schedule

  • $17/hour base + performance bonuses
  • Bonus opportunities tied to appointments and results
  • Full-time schedule with evenings and rotating weekends
  • Consistent, predictable scheduling

What You’ll Do

  • Handle a high volume of inbound and outbound calls, texts, and emails
  • Set and confirm sales appointments for dealership customers
  • Follow up with leads and missed appointments to re-engage customers
  • Use scripts and communication techniques to move customers toward appointments
  • Document all activity in CRM systems accurately
  • Work across multiple systems and screens while managing conversations

What This Job Is Really Like

  • You’ll be on the phone most of the day—this is a high-call, fast-paced role
  • You’ll be texting, emailing, and following up constantly
  • Some customers won’t answer or will cancel—that’s part of the job
  • The people who succeed here are consistent, competitive, and don’t get discouraged easily
  • This role is a proven stepping stone into automotive sales and leadership

Requirements

What We’re Looking For

  • Comfortable on the phone and talking with new people daily
  • Reliable and shows up when they say they will
  • Able to handle a fast-paced, high-volume environment
  • Strong communication skills (phone, text, email)
  • Basic computer skills (CRM systems, multitasking across screens)
  • Positive attitude and coachable mindset

Experience in customer service, call center, or sales is helpful—but not required. We will train the right person.

Why Join Kunes

  • Career growth—many employees move into Sales and leadership roles
  • Full benefits: medical, dental, vision, 401(k), PTO
  • Ongoing training and support
  • Casual, team-oriented work environment
  • Growing, family-owned company with long-term opportunity
     

About Kunes Auto & RV Group

Founded in 1996, Kunes Auto & RV Group has grown to over 40 locations across Wisconsin, Illinois, and Iowa. We are built on a culture of teamwork, trust, and results—and we focus on building careers, not just filling roles.