Posted 4d ago

Customer Care Center Representative

@ CS Bank
Berryville or Cassville or Harrison
OnsiteFull Time
Responsibilities:providing service, supporting technologies, growing satisfaction
Requirements Summary:Customer service experience preferred; full-time onsite role; hours 9am-6pm with rotating Saturdays; banking environment knowledge beneficial.
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Job Description

Customer Care Center Representative

CS Bank is actively seeking a  highly self-motivated individual to join our bank family. This Full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry. The hours for this position will be 9am-6:00pm and will include rotating Saturdays.

This position can work from Cassville, Mo Berryville or Harrison, Ar.

About CS Bank

As a CS Bank employee you will enjoy a competitive hourly wage depending on experience and a full benefits package package which includes: 401K, Insurance plans, PTO, paid Holidays. In addition, you will receive constant support from your colleagues and work in an environment that fosters creativity and growth.

Responsibilities:

  • Provide excellent customer service
  • Support new technologies
  • Grow the Bank through customer satisfaction with the existing services and new e-banking products and services
  • Assist customers and employees with telephone calls
  • Answer questions
  • Resolve problems within authority
  • Research information and problems for customers, employees, legal entities, etc
  • Perform other job related duties as assigned

401K - Insurance - PTO