Posted 3mo ago

Support Staff Float (54041)

@ Health Solutions
Pueblo, Colorado, United States
$17-$21/hrOnsiteFull Time
Responsibilities:cover desk, operate phones, schedule appointments
Requirements Summary:High school diploma or GED; 1 year receptionist experience; strong interpersonal skills; Colorado driver’s license; reliable transportation; ability to travel to Trinidad and Walsenburg; bilingual skills a plus.
Technical Tools Mentioned:Computer, Phone system
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Job Description

Health Solutions is a premier wellness center focused on whole person care.  With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.



 



We’re hiring full-time Support Staff to work at our various Health Solutions Offices.



 



What You’ll Be Doing



As a member of the Support Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.



Specifically, the Support Staff member




  • Provides exemplary customer service;

  • Works hours that cover agency hours (hours may vary by location and programmatic needs);

  • Covers front desk reception;

  • Operates phones/phone system;

  • Scans and uploads records to the electronic health record;

  • Verifies client payer eligibility;

  • Schedules client appointments as requested;

  • Processes Release of Information requests;

  • Balances cash drawer/box;

  • Maintains client electronic health records as needed;

  • Completes client phone enrollments;

  • Completes other departments’ job requests as needed;

  • Covers at various locations as assigned;

  • Records data electronically and communicates with clients;

  • Performs other duties as assigned by supervisor.

  • Physical Requirements:

  • Requires standing, sitting and walking for prolonged periods of time

  • Requires occasional driving

  • Occasionally lifts and carries items up to 20 pounds

  • Requires working under stress in emergency situations

  • Occasional exposure to communicable diseases and bodily fluids

  • Requires frequent use of  a computer, phone and other equipment



What You’ll Like About Us




  • Competitive pay. $17.22 an hour (Depends on education and related experience)

  • Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA

    • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.

    • EAP, Teladoc, LifeLock, Direct Path, Life and AD&D

    • Retirement 403(b) with employer match up to 6%

    • Additional Insurance:  FSA, Voluntary Life, Allstate Voluntary benefits

    • School age childcare

    • Employee recognition and celebrations



  • Warm and friendly work environment in which staff respect and learn from one another

  • Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.